By Hala
Feb 20, 2008
  1. Hi all just joined the forum earlier this morning. I am having a rather annoying problem, my old PC died and i upgraded to a new PC with the following ramifications:

    OS : XP SP2 Professional
    Chipset: Intel Pentium Dual Core CPU E2180 @ 2Ghz
    Motherboard: Gigabyte GA 945GCM-S2L
    Graphics Card: ATI Radeon 2400 HD Pro 256mb
    Ram: 1gig
    PSU: 550 W Antec.

    if im missing any extra info on the system please ask not sure ive left anything important out. But the problem is the system is only a week old i had a video card fault which no longer allowed the monitor to display my desktop , so i had the video card replaced - not a problem. the annoyance is even before the monitor problem with the first video card ive been getting BSOD's since i brought it home saying 2 different messages but with the same numbers first is a Page_Fault_in_Non_Paged _area ,and the second message is Page_Fault_in_Non_Paged _area Win32K.sys.

    These BSOD's usually occcur while im playing online games and are tabbed out of the game and am using the net and generally pop up tabbing back into the game.
    Also Have recieved as follows : The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xe1240304, 0x00000000, 0xbf89412b, 0x00000001). A dump was saved in: C:\WINDOWS\Minidump\Mini022008-01.dmp.
    The question is how do i fix this new PC to stop the BSOD's? is there a way to read the minidump file?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0x50 errors can be caused by several things as the following description from shows:

    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    Read the sticky here in this forum entitled "Before posting your minidumps" by Julio.

    If you still have trouble finding an answer then attach your minidumps in your next post or two.
  3. jobeard

    jobeard TS Ambassador Posts: 9,145   +597

    update the video driver!
  4. CCT

    CCT TS Evangelist Posts: 2,653   +6

    If you paid for this as a 'built' system, take it back NOW and have it fixed!

    If not, say so! Shops do NOT like people messing with things and then complaining.

  5. Hala

    Hala TS Rookie Topic Starter

    Yes it was bought

    yes i had bought this Built set up from a store . I just recently uninstalled my Spybot Search & Destroy software so far no BSOD's but ill update my video drivers as well and should this persist then i'll take it back to the store and have a few choice words.
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Before taking it back see if your stability continues.
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