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Another 07E BSOD

By jtoddhoward
Nov 13, 2009
  1. Exact error message im receiving.

    Stop: 0x0000007E (0x0000005, 0x86D28C21, 0XF7A81C44, 0XF7A81940)

    Thats it, nothing below it.

    Here is a little bit of background data. The computer was on and we had a power black out for a few seconds. Computer booted back up and the above error message was displayed.

    The harddrive is a Seagate 80g and im running XP.

    Let me know if you need any other information.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Here's a 3 options

    Press F8 at startup, and then select "Last Known Good Configuration"

    --------

    You could try running CheckDisk in Windows, or Checkdisk from the Recovery Console

    Running Checkdisk from your Windows CD bootup:
    • Select the first R prompt, to log into the recovery console
    • Press 1 then Enter
    • Then type: chkdsk /r then press enter

    --------

    You can also run System Restore from XP Safe Mode with Command Prompt
    Just change directory to Windows\system32\Restore folder and enter rstrui.exe
    ie Press enter after each of the following commands in the Safe Mode
    CHDIR Windows
    CHDIR System32
    CHDIR Restore
    RSTRUI

    Once finished, then Restart


    Ideally let me know if any worked or not
     
  3. jtoddhoward

    jtoddhoward TS Rookie Topic Starter Posts: 20

    Step 1. Last Known Good Configuration

    When I select this method, I receive the same BSOD.

    Step 2 - Check Disk

    I d/l UBCD4Win and ran a chekdsk on the harddrive and no errors were reported. I also ran a memory scan and no errors were reported.

    Step 3 - System Restore from Safe Mode C:

    When I select Safe Mode I receive the same BSOD screen.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    So do you have data requiring backup?
    Because its not looking great
    Here's a guide that will help with that: How to recover your folders/files when Windows won’t boot

    Actually you could still do a Repair of Windows. A Repair does not remove data or programs.
    Windows XP Repair: (Including large pics)

    Microsoft's Windows XP Professional Repair Install step by step
    http://www.windowsxpprofessional.windowsreinstall.com/installxpcdrepair/part3.htm

    Microsoft's Windows XP Home Repair Install step by step
    http://www.windowsxphome.windowsreinstall.com/installxpcdrepair/part3.htm
     
  5. jtoddhoward

    jtoddhoward TS Rookie Topic Starter Posts: 20

    Back to step 3 in the original reply.

    I booted into recovery mode and performed the chkdsk. It found and fixed several errors. Rebooted and received same BSOD.

    Then I tried to do a restore. However when i do a directory listing in the restore folder, it shows the file RSTRUI.EXE but when I type it in to run the file it tells me "Command is not recognized". Whats the deal with that?

    Thanks,
    Todd
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    RSTRUI.EXE (System Restore) cannot be run from the Recovery Console, or outside Windows
    Only Safe Mode with Command Prompt (or Normal Mode obviously)
    You need to change directory to the Restore folder though
     
  7. jtoddhoward

    jtoddhoward TS Rookie Topic Starter Posts: 20

    No luck. I cant get into any type of safe mode, even command prompt. However, I was able to load Knoppix and it will allow me to access my files. Do you know if Knoppix has a network function? I can transfer all of my files to another computer, which would save me a ton of time.

    Thanks
     
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