Hi,
I've been impressed how you've helped others with the dreaded blue screen of death problem. I've had no real problems with my laptop since 2004 and I've used it a lot. However it has just started crashing a lot. I can always rely on getting a crash after a couple of minutes if I try to run a full virus check (AVG free) or allow the windows update that wants to happen to try to download. I've been all day trying to self-help but am now out of ideas. Here's what I've done.
- looked at event log and tried to get help on 1003, 3011 and 3012 errors
- run loctr /r to try to clean up performance monitoring
- run memtest, no probs
- pulled out the RAM and cleaned it
- run EVEREST, no probs (see part of report attached)
- set page size to 2 (zero not allowed), run defrag, reset page size to 1140Mb
- checked on the event causing the problem 000008e:IRQL_NOT_DISPATCH_LEVEL
A couple of minidumps are attached. I hope you can help.
Thanks in advance
Justin
I've been impressed how you've helped others with the dreaded blue screen of death problem. I've had no real problems with my laptop since 2004 and I've used it a lot. However it has just started crashing a lot. I can always rely on getting a crash after a couple of minutes if I try to run a full virus check (AVG free) or allow the windows update that wants to happen to try to download. I've been all day trying to self-help but am now out of ideas. Here's what I've done.
- looked at event log and tried to get help on 1003, 3011 and 3012 errors
- run loctr /r to try to clean up performance monitoring
- run memtest, no probs
- pulled out the RAM and cleaned it
- run EVEREST, no probs (see part of report attached)
- set page size to 2 (zero not allowed), run defrag, reset page size to 1140Mb
- checked on the event causing the problem 000008e:IRQL_NOT_DISPATCH_LEVEL
A couple of minidumps are attached. I hope you can help.
Thanks in advance
Justin