spkenny
Posts: 58 +0
I have a customers machine in which the obvious problem is antivirus 360. I have scanned the hard on an external bay from my main tech computer with both malware bytes and avast antivirus. Both found quite a few things and removed them successfully. However, after hooking the hard drive back up in the tower, it still has av 360 popping up and really creating havoc. I have now installed hijack this and malware bytes onto the infected computer. Hijack does a successful log, but I am unaware what to do in terms of removal. I dont even know what to lood for really. And malware bytes only gets to where I can click 'scan now' but when I do, it gets closed out completely. I'm sure this is due to the 360. So any suggestions?