Solved Any steps for proper removal of the win32/bundled.toolbar.google.d?

[dosani]

FSS:

Farbar Service Scanner Version: 17-01-2015
Ran by Jose Luis (administrator) on 28-02-2015 at 20:40:23
Running from "C:\Users\Jose Luis\Desktop"
Microsoft Windows 7 Enterprise Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[dosani]

Sorry for the delay , scan took a long time

It found a virus:

2015-03-01 01:32:06.570 Sophos Virus Removal Tool version 2.5.4
2015-03-01 01:32:06.572 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2015-03-01 01:32:06.573 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-03-01 01:32:06.575 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2015-03-01 01:32:06.576 Checking for updates...
2015-03-01 01:32:09.888 Update progress: proxy server not available
2015-03-01 01:32:23.340 Option all = no
2015-03-01 01:32:23.341 Option recurse = yes
2015-03-01 01:32:23.342 Option archive = no
2015-03-01 01:32:23.343 Option service = yes
2015-03-01 01:32:23.343 Option confirm = yes
2015-03-01 01:32:23.344 Option sxl = yes
2015-03-01 01:32:23.344 Option max-data-age = 35
2015-03-01 01:32:23.345 Option EnableSafeClean = yes
2015-03-01 01:32:24.692 Option vdl-logging = yes
2015-03-01 01:32:24.754 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-03-01 01:32:24.754 Machine ID: eda4a701966b4cec89d403ed85383cd7
2015-03-01 01:32:24.765 Component SVRTcli.exe version 2.5.4
2015-03-01 01:32:24.770 Component control.dll version 2.5.4
2015-03-01 01:32:24.773 Component SVRTservice.exe version 2.5.4
2015-03-01 01:32:24.779 Component engine\osdp.dll version 1.44.1.2183
2015-03-01 01:32:24.783 Component engine\veex.dll version 3.58.3.2183
2015-03-01 01:32:24.786 Component engine\savi.dll version 8.1.5.2183
2015-03-01 01:32:24.796 Component rkdisk.dll version 1.5.30.0
2015-03-01 01:32:24.797 Version info: Product version 2.5.4
2015-03-01 01:32:24.797 Version info: Detection engine 3.58.3
2015-03-01 01:32:24.798 Version info: Detection data 5.11
2015-03-01 01:32:24.799 Version info: Build date 03/02/2015
2015-03-01 01:32:24.799 Version info: Data files added 321
2015-03-01 01:32:24.800 Version info: Last successful update (not yet updated)
2015-03-01 01:33:49.798 Downloading updates...
2015-03-01 01:33:49.799 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-03-01 01:33:49.799 Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-03-01 01:33:49.800 Update progress: [I49502] Found supplement IDE512 LATEST
2015-03-01 01:33:49.800 Update progress: [I49502] Found supplement IDE513 LATEST
2015-03-01 01:33:49.801 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-03-01 01:33:49.802 Update progress: [I19463] Syncing product SAVIW32 51
2015-03-01 01:34:02.903 Update progress: [I19463] Syncing product IDE512 166
2015-03-01 01:34:07.863 Installing updates...
2015-03-01 01:34:08.482 Error level 1
2015-03-01 01:34:08.603 Update progress: [I19463] Syncing product IDE513 159
2015-03-01 01:34:57.162 Update successful
2015-03-01 01:35:15.662 Option all = no
2015-03-01 01:35:15.663 Option recurse = yes
2015-03-01 01:35:15.663 Option archive = no
2015-03-01 01:35:15.664 Option service = yes
2015-03-01 01:35:15.665 Option confirm = yes
2015-03-01 01:35:15.666 Option sxl = yes
2015-03-01 01:35:15.666 Option max-data-age = 35
2015-03-01 01:35:15.667 Option EnableSafeClean = yes
2015-03-01 01:35:15.792 Option vdl-logging = yes
2015-03-01 01:35:15.842 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-03-01 01:35:15.843 Machine ID: eda4a701966b4cec89d403ed85383cd7
2015-03-01 01:35:15.849 Component SVRTcli.exe version 2.5.4
2015-03-01 01:35:15.851 Component control.dll version 2.5.4
2015-03-01 01:35:15.853 Component SVRTservice.exe version 2.5.4
2015-03-01 01:35:15.856 Component engine\osdp.dll version 1.44.1.2183
2015-03-01 01:35:15.858 Component engine\veex.dll version 3.58.3.2183
2015-03-01 01:35:15.861 Component engine\savi.dll version 8.1.5.2183
2015-03-01 01:35:15.867 Component rkdisk.dll version 1.5.30.0
2015-03-01 01:35:15.867 Version info: Product version 2.5.4
2015-03-01 01:35:15.868 Version info: Detection engine 3.58.3
2015-03-01 01:35:15.869 Version info: Detection data 5.11G
2015-03-01 01:35:15.869 Version info: Build date 03/02/2015
2015-03-01 01:35:15.870 Version info: Data files added 321
2015-03-01 01:35:15.871 Version info: Last successful update 28/02/2015 09:34:57 p.m.

2015-03-01 01:55:01.316 Could not open C:\Boot\BCD
2015-03-01 01:55:07.073 Could not open C:\hiberfil.sys
2015-03-01 01:55:08.929 Could not open C:\pagefile.sys
2015-03-01 02:08:11.083 Could not open C:\System Volume Information\{0287274c-bef8-11e4-847b-74d435b8de38}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-03-01 02:08:11.099 Could not open C:\System Volume Information\{125d446f-bfa6-11e4-a651-74d435b8de38}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-03-01 02:08:11.099 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-03-01 02:08:11.099 Could not open C:\System Volume Information\{e16100b1-be3b-11e4-aa09-74d435b8de38}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-03-01 02:12:21.464 >>> Virus 'Mal/Generic-S' found in file C:\Users\Jose Luis\Downloads\Smite.exe
2015-03-01 02:12:21.464 >>> Virus 'Mal/Generic-S' found in file HKU\S-1-5-21-769146361-1135300329-4186616885-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-03-01 02:12:21.464 >>> Virus 'Mal/Generic-S' found in file HKU\S-1-5-21-769146361-1135300329-4186616885-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-03-01 02:12:21.464 >>> Virus 'Mal/Generic-S' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-03-01 02:40:06.845 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-03-01 02:40:06.860 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-03-01 02:40:09.902 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-03-01 02:40:09.933 Could not open C:\Windows\System32\config\RegBack\SAM
2015-03-01 02:40:09.965 Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-03-01 02:40:09.996 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-03-01 02:40:10.027 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-03-01 03:56:38.598 The following items will be cleaned up:
2015-03-01 03:56:38.600 Mal/Generic-S
2015-03-01 04:16:25.725 Threat 'Mal/Generic-S' has been cleaned up.
2015-03-01 04:16:25.726 File "C:\Users\Jose Luis\Downloads\Smite.exe" belongs to malware 'Mal/Generic-S'.
2015-03-01 04:16:25.726 File "C:\Users\Jose Luis\Downloads\Smite.exe" has been cleaned up.
2015-03-01 04:16:25.726 Removal successful
2015-03-01 04:16:25.847 SafeClean bin directory is empty.
2015-03-01 04:16:26.330 Error level 0

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[dosani]

Thank you for all the help Broni, really a godsend

However, after I did the sophos scan and fix, my pc is slower, I dont know if the virus replicated or else, but I feel it slower, even if before sophos clean it seemed to improve compared to before. Please help with this, I will be doing the final steps right now, but take this I tell you to consider plz. Also, what caused all this problem?

 

[dosani]

Finished all the steps by now, I feel my pc still slower, not so much than before all this started , but still. Is it sure is a malware thing? do you know any tool for knowing if its drivers or hardware related?

 

[dosani]

Also, any good program that keeps me up to date with drivers and such? I found this driver booster 2 of iobit, I just downloaded from the Filehippo site, as it was side to side with the UPDATE CHECKER, I scanned but then my AV told me that iobit site is not safe, so I uninstalled it. Hope installing it didnt cause me any damage

 

[dosani]

Still BSOD, I tried to update my drivers for my mobo, directly from gygabite, but after I installed 2 or 3 updates, again the BSOD , but worst, as it was appearing when booting windows, I just saved all thanks to a restore point, but still with problems, help!

 

[Broni]

Leave drivers alone.

Download BlueScreenView
Unzip downloaded file.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

[dosani]

==================================================
Dump File : 030115-23462-01.dmp
Crash Time : 01/03/2015 03:16:59 a.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : fffff880`07ffd34a
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : fffff880`07ffd34a
Caused By Driver : ArcSoftKsUFilter.sys
Caused By Address : ArcSoftKsUFilter.sys+734a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030115-23462-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 267.448
Dump File Time : 01/03/2015 03:18:04 a.m.
==================================================

==================================================
Dump File : 022815-14695-01.dmp
Crash Time : 28/02/2015 03:31:45 p.m.
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`000000f6
Parameter 2 : 00000000`000000dc
Parameter 3 : fffffa80`0bb79b30
Parameter 4 : fffff880`0b0405e5
Caused By Driver : PROCEXP113.SYS
Caused By Address : PROCEXP113.SYS+15e5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022815-14695-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 267.320
Dump File Time : 28/02/2015 03:33:29 p.m.
==================================================

==================================================
Dump File : 022615-13618-01.dmp
Crash Time : 26/02/2015 10:32:36 p.m.
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`000000f6
Parameter 2 : 00000000`000000dc
Parameter 3 : fffffa80`0b5ff060
Parameter 4 : fffff880`0b3a15e5
Caused By Driver : PROCEXP113.SYS
Caused By Address : PROCEXP113.SYS+15e5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022615-13618-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 267.320
Dump File Time : 26/02/2015 10:33:25 p.m.
==================================================

==================================================
Dump File : 022615-13821-01.dmp
Crash Time : 26/02/2015 10:27:23 p.m.
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`000000f6
Parameter 2 : 00000000`000000dc
Parameter 3 : fffffa80`0caf2620
Parameter 4 : fffff880`0b0365e5
Caused By Driver : PROCEXP113.SYS
Caused By Address : PROCEXP113.SYS+15e5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022615-13821-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 267.320
Dump File Time : 26/02/2015 10:28:11 p.m.
==================================================

==================================================
Dump File : 022615-14976-01.dmp
Crash Time : 26/02/2015 09:39:11 p.m.
Bug Check String : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code : 0x000000c4
Parameter 1 : 00000000`000000f6
Parameter 2 : 00000000`000000dc
Parameter 3 : fffffa80`0c04d600
Parameter 4 : fffff880`0bb6d5e5
Caused By Driver : PROCEXP113.SYS
Caused By Address : PROCEXP113.SYS+15e5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022615-14976-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 267.320
Dump File Time : 26/02/2015 09:40:35 p.m.
==================================================

 

[Broni]

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

• Double-click SystemLook.exe to run it.
• Vista users:: Right click on SystemLook.exe, click Run As Administrator
• Copy the content of the following box and paste it into the main textfield:

:filefind
PROCEXP113.SYS

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

 

[dosani]

SystemLook 30.07.11 by jpshortstuff
Log created at 19:29 on 01/03/2015 by Jose Luis
Administrator - Elevation successful

========== filefind ==========

Searching for "PROCEXP113.SYS"
No files found.

-= EOF =-

 

[Broni]

OK, that file is gone. You had BSOD caused by in the past.
The newest BSOD was caused by ArcSoftKsUFilter.sys file which belongs to ArcSoft Magic-I Visual Effects 2.
Either reinstall program or contact its maker if you still get more BSODs after reinstallation.

 

[Broni]

Still with me?

 

[Broni]

The issue seems to be resolved.