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Apple faces more heat over misleading warranty info in EU, Australia

Discussion in 'TechSpot News and Comments' started by Matthew, Mar 21, 2013.

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  1. Matthew TechSpot Staff Posts: 5,893   +53

    EU Justice Commissioner Viviane Reding called for closer monitoring of Apple's retail practices on Tuesday, citing concerns over the company's ongoing failure to inform consumers about their warranty rights. Under EU law, companies are required to provide a minimum warranty...

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    Matthew, Mar 21, 2013
    #1

  2. m4a4 TechSpot Enthusiast Posts: 273   +51

    Yet another reason why I love to hate apple.
    m4a4, Mar 21, 2013
    #2

  3. Burty117 TechSpot Chancellor Posts: 1,912   +89

    This is a bit harsh to be fair, Pretty much every single company does this, When you purchase anything in the UK your lead to believe its only got a 1 year warranty on it.
    Burty117, Mar 21, 2013
    #3

  4. slh28 TechSpot Paladin Posts: 1,680   +101

    Yeah but Apple are pretty pushy with those Applecare warranties. I was asked at least 3 times and almost laughed at in the end when I said I didn't want Applecare with a MBA purchase. It's pretty much the same as PPI mis-selling IMO and the EU are quite rightly looking into it.
    slh28, Mar 22, 2013
    #4
    havok585 likes this.

  5. SalaSSin Newcomer, in training Posts: 60   +11

    In Belgium I honestly only know about Apple & crooked car dealers giving less warranty than legally obliged.
    SalaSSin, Mar 22, 2013
    #5

  6. Skidmarksdeluxe TechSpot Addict Posts: 528   +103

    You'd think Apple being a reputable company would play by the rules. Just goes to show how little they feel. If they do this without batting an eye, what about the rest?
    Skidmarksdeluxe, Mar 22, 2013
    #6
     

  7. Burty117 TechSpot Chancellor Posts: 1,912   +89

    No No, don't get me wrong, they should be definitely looking into it, I'm just saying, If I walk into the Bose store in London, they try to get you to buy extra warranty and lead you to believe (sometimes just downright lie) that you only have 1 year, PC world, Curry's and the like are all guilty of it.

    Only shop I've walked into that actually abides by this law is John Lewis.
    Burty117, Mar 22, 2013
    #7

  8. Guest

    The past 4/10 Techspot news articles were about Apple. That's nearly half. Might as well rename the site AppleSpot.:D
    Guest, Mar 22, 2013
    #8

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