Hi, So my ipod touch went through the washing machine. So I asked apple if it was covered by warranty and if it wasn't if there was a way to get it fixed somewhere. I got an email reply saying Dear Customer, We are sorry to hear that this has occurred. Don't worry. I assure you, buying a new one will solve your issue. WHAT THE ****? If someone working for me said that to a customer I'd fire them on the spot. Is this how apple typically responds to their customers?