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AppleCare Protection Plan to receive major overhaul later this year

By Shawn Knight
May 13, 2013
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  1. Big changes are in store for AppleCare as Cupertino is reportedly planning to overhaul the servicing program starting this fall. Apple Vice President Tara revealed the new policies during a recent town hall meeting according to an unnamed Apple employee...

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  2. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 6,233   +1,880

    As far as I'm concerned, if it's an out of box failure then they must replace that unit with a brand new one. A couple of weeks or month's down the line then a repair is acceptable.
     
  3. bexwhitt

    bexwhitt TS Addict Posts: 289   +55

    Some of the apple stuff is impossible to fix without at least a bit of cosmetic damage though the iphone 5 is a step forward as replacing the screen on that is fairly simple, there reason for that is probably so they can save money on repairs.
     
  4. Jad Chaar

    Jad Chaar TS Evangelist Posts: 6,477   +965

    Hasnt been changed in years, good news.
     

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