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Are there any faults with My Computer

By adam111291
Jul 9, 2008
  1. Is There Any Known Problems Or Errors With My Computer

    HJT log Attached
     
  2. rf6647

    rf6647 TS Maniac Posts: 829

    Here is a self-help link for a HJT Analyzer.

    Castlecops.com is a good resource for understanding HJT results.

    It appears that you have the computer loaded up.
     
  3. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    What you mean by "It appears that you have the computer loaded up."
     
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Adam, I;m going to sort this out for you, hoping to better help you understand what's running. You give us no indication of having a problem and when someone just drops logs off with no comment, it isn't always possible to interpret everything:

    #1: Re: C:\Program Files\Kontiki\KService.exe
    Re: O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    Sky Broadband is an internet service provider for Sky Digital customers. (Wireless Router Included, Free McAfee Internet Security Software for 1 year, 24/7 Technical Support, Stay connected and get organised with Sky Email and Tools 'powered by Google':
    It installs onto your system a P2P (Peer-to-Peer) application called Kontiki.:
    Re: O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    Kontiki is a digital media distribution technology company.- A peer to peer network. It is based in the UK. KService.exe, Kontiki Delivery Manager provides the basis of many of the UK's video on demand services, including Sky Anytime, 4od and the BBC iPlayer.
    Kontiki works using peer to peer technology. Rather than the user downloading the television program from a central server, the users download from each other. The purpose of this is to allow others to access the movie data that lives on your PC. This means that they entire Sky by Broadband system is a big P2P experiment and everyone wanting in on Sky by Broadband has to take part.
    FAQ from Sky: "If you download and save content to your computer system (a "File"), during the license period for the relevant File, we may upload parcels of content from the File from your computer system for the purpose of transferring Files to other users of the Service."
    Also, the P2P link continues to run in the background after you've shut down the main application, eating up bandwidth by allowing others to download the files from your PC. Kontiki installs itself onto the system as a service and uninstalling Sky by Broadband doesn't seem to uninstall it - it has to be removed manually after uninstalling Sky by Broadband.

    Kontiki also collects and sends back to Sky a lot of information about your PC.
    http://www.pcdoctor-guide.com/wordpress/?p=2452
     
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    #2: You are running multiple antivirus programs:
    Antivirus:
    You should only have one antivirus program.
     
  6. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    we are not running mcafee we uninstalled that and used the mcafee removal tool as well all we have running is AVG and Spyware Terminator
     
  7. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    #3: You have an excess of spyware/adware programs. You only need two:

    Spyware/Adware programs:
    #4: Are these connections necessary?
     
  8. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    We Are Removing The Oxigen Screensaver
     
  9. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    #5: Games a frequent sources of adware and spyware. You have many loaded and running:
    #6:Need verification: IF you enabled these processes, okay. Otherwise, remove:
     
  10. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    #7: File Sharing alert: These all give great potential for malware:
    #8. If this is your ISP, leave it, otherwise have HijjackThis remove it
    :O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
     
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