Asus G73sw shuts down unexpectedly

By Lachlan
Apr 16, 2012
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  1. I've had my laptop for about 2 months and it recently started shutting down. I'm pretty sure its not over heating because it sometimes happen when I'm not using it and it just on the desktop although i have checked the fans/vents and only the top right one seems to pumping out air.

    Oh and about 5 minutes before it shuts down it starts to run extremely slow.
  2. Doctor John

    Doctor John TS Enthusiast Posts: 204   +15

    At risk of being obvious, it sounds a bit like malware - have you had chance to scan it? (or is it off too much:confused:)
  3. Lachlan

    Lachlan TS Rookie Topic Starter

    Yeah i have Norton 360 and have scanned it but nothing has shown up :S Im thinking about cleaning the fans even though i dont think its over heating. should i take it to my local computer place or should is there an easier way to do it myself?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

  5. Rabbit01

    Rabbit01 TS Evangelist Posts: 777   +57

    Found a video on disassembling the Asus laptop on Youtube:
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    You will void any warranties if you do disassemble the laptop in any way
  7. Rabbit01

    Rabbit01 TS Evangelist Posts: 777   +57

    Right. I missed the part about it being 2 months old.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    He could do a factory restore...
  9. Technochicken

    Technochicken TechSpot Paladin Posts: 729

    It does sound like it is overheating. That would explain the slowdown before the computer shut down - the computer would underclock the CPU/GPU to prevent it from overheating, causing the slowness you described. If you don't want to disassemble it, you can try blowing some compressed air into the fan vents to dislodge any dust that might be blocking airflow.
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    Unless the laptop sits on a carpeted floor or on a bed for extended periods of time, there's no way it could have enough dust in it to cause overheating after just 2 months use. Lachlan may have to take it in for service, if the factory restore doesn't solve things

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