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Asus keyboard issue

Discussion in 'Other Hardware' started by gerrly, Aug 22, 2009.

  1. gerrly Newcomer, in training

    Wondering if anyone has had or has heard of this problem I've been having with my Asus laptop. When I'm typing, the computer will miss many of the characters I type, requiring me to backspace and re-insert them more slowly. It is not an issue with any specific keys; it's all the keys. The problem seems to be worse the longer my laptop is on. It's almost like something in the background is interfering with the messages my keyboard is sending.

    After installing several drivers, I sent my laptop to Asus and they reseated the keyboard and noted that it's working properly. I think the biggest issue is that none of the techs seem to understand that I'm not having a physical problem with the keys. It's so frustrating! It's also impossible to write a paper without going out of my mind. Unfortunately, I didn't discover the problem until after the 2 weeks during which I could have returned the computer to Best Buy!

    Anyway, the model is X83Vb (X83 series), if that helps.
    Intel Core 2 duo @ 2.00Ghz each
    4GB RAM
    Windows Vista 64bit


    -Donna
  2. ThomasW Newcomer, in training

    It's the forum.. really... it was acting like I didn't post.
  3. ThomasW Newcomer, in training

    USB keyboard

    I'm sorry to hear about your frustration. Try this little experiment to narrow the problem down significantly: plug a keyboard into one of the USB ports and try typing on it. We can go from there.

    P.S. Something is really screwy with the forum lately... sorry if this double-posts.
  4. gerrly Newcomer, in training

    USB keyboard

    Hi, Thomas. Thanks for the reply. I'm using a USB keyboard right now and I tested it out in Word for a few minutes... there weren't any errors. What could be the problem with the internal keyboard?

    Thanks!
  5. raybay TechSpot Evangelist Posts: 10,720   +6

    Viruses and spyware can raise havoc with your keyboard... But more common is dirt, lint, hair, and fibre.
  6. gerrly Newcomer, in training

    The laptop is 2 months old and is equipped with anti-virus and spyware software. Given its age, it's unlikely there is any dirt in the keyboard. Any other ideas?
     
  7. Naej Newcomer, in training

    Same keyboard problem

    Hi,

    Just to let you know that I still have the same problem keyboard on my Asus Notebook G50VT since I bought it about six month ago.

    I do understand your frustration. I gave up trying to find the solution. Except from time to time like now as I saw your post.

    Please let me know if you find out. I'll do the same.

    Jean
  8. gerrly Newcomer, in training

    Ughh it's ridiculous! I'm sending my laptop in for the second time. I will update you when I get it back.
  9. Naej Newcomer, in training

    Almost solved...

    I tried to post that answer before but I realized it did not accept URL. So here it is again...

    I think it solved the problem to update the BIOS to v. 213 from support dot asus dot com (download section) and follow your User Manual instruction on how to upgrade.

    Take a look here for more on this keyboard issue:

    forum dot notebookreview dot com

    thread number 5212906

    It indicates also that you have also to install something else, but I'm currently facing another problem concerning my dual boot sincethat upgrade (vista and xp). So that will be my first priority.

    Jean
  10. Naej Newcomer, in training

    Thread number won't be useful. Sorry. Search for "Asus G50V Keyboard problem"
  11. gerrly Newcomer, in training

    PROBLEM RESOLVED!

    Uninstall the Synaptics mouse driver. It's that simple.

    Btw, I sent my laptop in to Asus a second time and they still were unable to fix my problem. I did research last night on the problem and uninstalled the Synaptics driver today. It worked.
  12. raybay TechSpot Evangelist Posts: 10,720   +6

    But how can it operate without the Synaptics driver? What are you using? What drives the mouse?
  13. gerrly Newcomer, in training

    It rolls back to the microsoft driver.
  14. jephitch Newcomer, in training

    I am having the exact same problem and it is driving me crazy. I'm going to try that - thanks!

    Thanks!
  15. Airen Newcomer, in training

    problems with the keyboard

    Hi Gerrly,

    Thanks a lot for your advice. I was having exactly the same problems with my F83VF model too. Now the typing works just fine. There is one minor problem though.

    After uninstalling the Synaptics mouse driver I can no longer disable the touchpad. Any idea how to solve this?

    Appreciate your help. Thanks.
  16. raybay TechSpot Evangelist Posts: 10,720   +6

    Probably not. The Synaptics driver is what drives the touchpad... the keyboard is secondary
  17. gerrly Newcomer, in training

    No, I haven't been able to find a way to disable the touchpad. The lesser of two evils, if you ask me.
  18. Airen Newcomer, in training

    Hmm anybody else that might be able to help? It seems that the driver automatically reinstalls when I reboot the system. Then the touchpad can be disabled again. Do I have to delete the entire driver?
  19. gerrly Newcomer, in training

    I believe that's what I did. I can't remember exactly.
  20. Airen Newcomer, in training

    Hmm the problem seems to be coming back every time I restart. Should I uninstall and delete the driver software as well?