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Asus P5K3 Deluxe trouble - anybody else having problems?

By gmarena
Jan 19, 2008
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  1. I just recently purchased an Asus P5K3 Deluxe WiFi board in order to upgrade my system. Along with it, I bought a Core 2 Quad Q6600 processor and 4 gigabytes of Patriot PC3-10666 memory. I have had nothing but trouble since I first put these pieces together. First, the motherboard didn't want to turn on. Then when I finally got it to turn on, the BIOS didn't recognize the processor. Not too surprising, since it was a first-release BIOS from May 2007 and Asus' website said I would need an upgrade. So I upgraded the BIOS and the motherboard was still unreliable about turning on and would sometimes freeze when I did get it to power up and boot DOS off a floppy. I manually programmed the memory settings in the BIOS setup after reading the reading the SDRAM's SPD because I suspected the BIOS was probably programming the memory settings incorrectly. I got Memtest86 to run two overnight tests (15 passes total) without incident. Problems solved, right? Wrong.

    This afternoon, I hooked up a SATA hard disk. The motherboard didn't want to power up at first with the hard drive attached. Then when it finally did turn on, it didn't recognize the hard disk. I powered it down, moved the hard disk to another connector. Try to power it back up again, and no response again. There's nothing wrong with this hard disk as far as I can tell - it's brand-new! Remove the hard disk, and eventually after some coaxing, it powered up again.

    I'm 90% sure this is a bad motherboard because it doesn't power up reliably, but when I can convince it to turn on, it runs memory tests and some simple DOS applications without incident. I've left it on overnight as I said and have come back in to find it still responding normally. I'm going to call Asus technical support first thing Monday morning about this since the seller's return policy requires that I do this first, but I'm wondering if anybody has had similar trouble with this particular board and CPU?

    Here are the components:

    * Asus P5K3 Deluxe WiFi motherboard (BIOS updated from version 0301 to version 0810 dated Nov. 12, 2007)
    * Intel Core 2 Quad Q6600 2.4 GHz processor (stepping G0, PCG 05A which the motherboard manual says it supports)
    * Two Patriot PDC32G1333LLK low-latency DDR3 SDRAM kits to produce 4 GB of RAM
    * PNY Verto GeForce 8400GS PCI Express x16 video card
    * Cooler Master 650W power supply (model RP-650-PCAR) used most of the time; have also tried an Antec 450W power supply. No change in behavior.
    * Memorex CD-RW PATA drive (hasn't always been connected)
    * Seagate 80 GB 7200.10 Barracuda SATA drive (also hasn't always been connected)
    * 3.5" floppy drive

    Anybody had any experience - good or bad - with this motherboard? I've had dependable Asus boards in the past, so this is a bit of a surprise to me.

    Thanks,
    Greg

    P.S. I'm not attempting to do any overclocking, water cooling, or other performance tweaks yet.
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    I run the predecessor to this board and am now on the second - the first did much the same as yours and was replaced by Asus without query or comment as to what was the matter with it.
    Can you send it back?
  3. gmarena

    gmarena TS Rookie Topic Starter

    I should be able to send it back, but unfortunately, the mail-order seller who sold it to me has a bit of a strict return policy. I have to contact Asus first and confirm that they believe the board is defective as I think it is. Then I have to call the seller and request a return or exchange with them - they won't accept an exchange until you go to the manufacturer first to try to resolve technical difficulties.

    I also noticed last night when I decided to try one more thing with this board that it's not even keeping the time of day accurately when powered down. It was about 9 pm local time, and the board said it was 5 pm.

    The seller's prices are good and I've never had trouble with stuff I've bought from them over the years until now. However, I'm beginning to think they may not be worth it for more complicated things like motherboards in the future where there are more things that can go wrong.
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    In the UK ASUS are usually OK at issuing return authorisations (RMAs) so I would contact them and make sure they have all the details - the info about the system clock is relevant!
  5. CCT

    CCT TS Evangelist Posts: 3,556

    Incorrect time display could be a bad motherboard cmos battery.

    Would also explain problems booting.
  6. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Bad luck if that is the case - this is a new board!
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