I been with at&t for many many years. i have the unlimited plan and i use about 3 GB a month on average. i just got a message saying im approaching the top 5 percent crap. the sad part was that i was on my last day of my bill cycle. i only used 1.7GB this month. 1.7 and i got that message is ridiculous. i had it. 4g my a**. January is when my contract ends with them. i plan to switch to a different carrier i don't care if i only get 2gb of data somewhere else. i rather pay for better customer service and network and customer satisfaction.

I just received the text message. I called AT&T raising hell about false advertising and lies. I asked what was AT&T's definition of unlimited and why are the top 5% being capped on speed. The lady on the other end gave me some analogy about cars on a highway backing up....blah, blah, blah!! I went on and on with my ***** session, which felt great, and finally I said why not be truthful to the customers who purchased the unlimited plan? Why not tell them it is not unlimited? I then said why not just do away with the unlimited plans and come clean with the customers. She said...That is the next step....and then tried to take it back while I was hanging up the phone. I will be switching to another carrier in the next few days. AT&T is nothing but lies.

totally agreed with this individual. what is the definition of unlimited data? ATT is too smart to not know that. so unlimited data equals limited speed!!!

http://forums.att.com/t5/General-Care-and-Support/AT-amp-T-to-throttle-unlimited-data-plan-users/td-p/2815907/highlight/false

AT&T is telling its unlimited data customers the top 5% of data users is 2GB anything over you will experience reduced speeds. The problem is they do not cut your speed in half or even a quarter of what it was. They bringing your data speed down below dial-up speeds making your phone non-functional on the data side.

The attitude of the AT&T employees who post on the AT&T Forum will blow your mind! Any customer that dares to complain of this extreme data throttling is met with rude comments. Like wishing higher fees, more caps and other ridiculous things on the customer and it is truly embarrassing that AT&T is allowing this type of behavior.

The sad part is, AT&T is adding millions & millions of new data using devices & accounts to their network and not upgrading their infrastructure to support the new devices. Record profits again for AT&T and for a second year in a row rated the worse carrier by Consumer Reports. I believe in the fourth quarter they added a record 6 million devices and yes, raking in the cash/profits, but severely limited services to their customers.

I cannot understand how AT&T is allowed to add any new data devices until they are able to support these devices. Perhaps the FCC and congress should look into the matter. Maybe a ruling that would make them unable to sell one more phone/data device until they can support the devices they already have on their network might be in order.

To make it even worse, if everyone at the 2GB being the top 5% and they have to really start watching their data, which they are paying a premium price for. Does 1.5GB's become the new top 5% and then 1GB and so on?

We need to go "Go Daddy" on AT&T!!

Im currently affected by this outrageous breach of contract. I have had the unlimited data plan since it was first available, i upgraded to the Samsung Galaxy SII LTE to take full advantage of their new LTE network. Within the first 3 days of my billing cycle i was in the top 5% and receiving consistent 60kbps download and .5 - 1.5 mbps upload. Even the most simple websites today take over 2 minuets to load such a slow down speed, this is not throttling this is disabling. I clearly remember paying for "UNLIMITED 4G LTE" network access... yet i am receiving speeds slower than if i was on an edge network. I believe the shiesty money hungry bastards at ATT that spent all the money we have been paying them for our data and phone plans over the last 10-15 years on bonus's and over the top salary's for top execs instead of upgrading their infrastructure to keep up with the growing population and demands for network bandwidth have NO ****ING RIGHT to play word games and screw over faithful long term customers for their own mistakes.


**** YOU AT&T
Sincerely a new sprint customer

untill they do the same crap

This all is true. They just want more users and less service for all ... the greed policy. My throttling adjusted my iphone 4 down from 3.5mbps to .09mbps. What a joke. Could not load 5 minute video at all. THey just stop you and apologize for me paying 130 a month for just a useless phone. When greed goes too far, I am going back to a track phone. Use my home service or wifi on a pad. Thats it for my i...crap. Let them and the greedy bastards choke on their crap.

Hey I,just read a story that talked about AT&T 5% data users. There is a couple things you should have added. Like that the top 5% is based on your market not all 87 million users AT&T wants you to believe. Also there is something you can do. I am suing AT&T. The court date is February 24 at 8:30am in the Simi Valley, CA small claims court. I have requested them tower and market info. Let's see if they bring it. My number is 912-313-1234 if you interested in talking about it.

Matt

I also got a text at 2GG. I live in San Mateo, CA. How is it that we are all part of the top 5%? I smell class action.