TechSpot

ATI Radeon HD 3200 Frame Rate Problem

By Deadtree19
Apr 2, 2010
  1. Hello, this is my first posting on this forum.

    I am currently having problems with my graphics when playing graphically intense games. Regardless of game, there is a massive loss of frame rates, which is quite atypical of my computer, which normally runs everything very smoothly. It was really an over night switch, from "hey I'm your computer and I love playing games" to "oh no more games for you." This is very upsetting and puzzling. In order to fix this, I have:

    Done a virus scan
    Done a spyware scan
    defragged my hard drive
    installed new drivers for the graphics card

    I checked some more things, and discovered that my computer claims that the drivers for the "Multimedia Video Controller" are out of date. I honestly have no idea what that is, what it's function is, or why it may be preventing me from playing Dragon Age, where last week it was running just fine.

    Any suggestions would be met with gratitude and joy.

    System Information
    ------------------
    Time of this report: 4/2/2010, 22:12:19
    Machine name: CASTLERAVENLOFT
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: Gateway
    System Model: DX4300
    BIOS: Default System BIOS
    Processor: AMD Phenom(tm) 9750 Quad-Core Processor (4 CPUs), ~2.4GHz
    Memory: 8192MB RAM
    Available OS Memory: 7936MB RAM
    Page File: 1594MB used, 14274MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 3200 Graphics
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9610)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9610&SUBSYS_01551025&REV_00
    Display Memory: 3064 MB
    Dedicated Memory: 252 MB
    Shared Memory: 2811 MB
    Current Mode: 1600 x 900 (32 bit) (59Hz)
    Monitor Name: Gateway HX2000
    Monitor Model: HX2000
    Monitor Id: GWY00CC
    Native Mode: 1600 x 900(p) (59.946Hz)
    Output Type: HD15
    Driver Name: atiu9p64.dll,aticfx64.dll,atiu9pag,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0001.6099 (English)
    Driver Version: 8.712.0.0
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/2/2010 23:06:34, 28160 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-D550-11CF-4664-5421A1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x9610
    SubSys ID: 0x01551025
    Revision ID: 0x0000


    -------------

    --------------
    System Devices
    --------------
    Name: LSI PCI-SV92PP Soft Modem
    Device ID: PCI\VEN_11C1&DEV_0620&SUBSYS_062011C1&REV_00\4&2966AB86&0&30A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_01551025&REV_00\3&267A616A&0&00
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_01551025&REV_00\3&267A616A&0&98
    Driver: n/a

    Name: Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_436B&SUBSYS_01551025&REV_16\4&1FA48B9C&0&0028
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_960F&SUBSYS_01551025&REV_00\4&456635&0&2908
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_01551025&REV_00\3&267A616A&0&90
    Driver: n/a

    Name: Realtek 8185 Extensible 802.11b/g Wireless Device
    Device ID: PCI\VEN_10EC&DEV_8185&SUBSYS_822510EC&REV_20\4&2966AB86&0&28A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: ATI Radeon HD 4600 Series
    Device ID: PCI\VEN_1002&DEV_9498&SUBSYS_E109174B&REV_00\4&21A4239A&0&0010
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_01551025&REV_00\3&267A616A&0&9A
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_01551025&REV_00\3&267A616A&0&30
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_01551025&REV_00\3&267A616A&0&A3
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_01551025&REV_00\3&267A616A&0&92
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_01551025&REV_00\3&267A616A&0&28
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_01551025&REV_00\3&267A616A&0&A1
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_01551025&REV_00\3&267A616A&0&88
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_01551025&REV_00\3&267A616A&0&20
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_01551025&REV_00\3&267A616A&0&A5
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_01551025&REV_3A\3&267A616A&0&A0
    Driver: n/a

    Name: 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_197B&DEV_2380&SUBSYS_01551025&REV_00\4&246B1FE8&0&0030
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_01551025&REV_00\3&267A616A&0&10
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_AA38174B&REV_00\4&21A4239A&0&0110
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_01551025&REV_00\3&267A616A&0&99
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
    Driver: n/a

    Name: Multimedia Video Controller
    Device ID: PCI\VEN_14F1&DEV_8852&SUBSYS_D57512AB&REV_04\4&371C1E4D&0&0020
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&267A616A&0&08
    Driver: n/a

    Name: ATI Radeon HD 3200 Graphics
    Device ID: PCI\VEN_1002&DEV_9610&SUBSYS_01551025&REV_00\4&456635&0&2808
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_01551025&REV_00\3&267A616A&0&91
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_01551025&REV_00\3&267A616A&0&A2
    Driver: n/a

    ------------------
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Can we assume that Windows 7 64-bit is fully updated, and that your have DX11 properly installed? Select RUN and type DXDIAG enter. From what you posted, this is your problem
     
  3. license27kill

    license27kill TS Member Posts: 76

    let's clear things and our minds up..

    it's and HD series from Mr. ATI..

    and HD from them focuses on the " midrange " or " budget " users..

    so if you want to have a " intense " game experience..

    well, my friend, you might wanna go for 2nd best. ;)

    that all..
     
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