Audio gone, computer says no mixer

By coltonm
Jan 10, 2011
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  1. Ive lost audio, it was working fine then i recently put in an audio card, this too worked fine, a few days later i have nothing as far as sound, when i go to the volume control it says none exists and i need to install one.

    I have tryed almost everything (if i had done everything i wouldnt need to seek help)

    would really appreciate if someone could help
    here is what belarc advisor says

    Windows XP Professional Service Pack 3 (build 2600)
    Install Language: English (United States)
    System Locale: English (United States) Enclosure Type: Desktop
    Processor a Main Circuit Board b
    2.20 gigahertz AMD Athlon 64
    128 kilobyte primary memory cache
    1024 kilobyte secondary memory cache
    64-bit ready
    Not hyper-threaded Board: MS-6702 00A
    Bus Clock: 200 megahertz
    BIOS: American Megatrends Inc. 080011 02/24/2006
    Drives Memory Modules c,d
    240.05 Gigabytes Usable Hard Drive Capacity
    225.36 Gigabytes Hard Drive Free Space

    SAMSUNG DVD-ROM SD-608 [Optical drive]
    3.5" format removeable media [Floppy drive]

    ST3120026AS [Hard drive] (120.03 GB) -- drive 1, s/n 3JT2VLKT, rev 3.18, SMART Status: Healthy
    ST3120026AS [Hard drive] (120.03 GB) -- drive 0, s/n 3JT2YN18, rev 3.18, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

    Slot 'DIMM0' has 512 MB
    Slot 'DIMM1' has 512 MB
    Slot 'DIMM2' is Empty
    Slot 'DIMM3' is Empty
    Local Drive Volumes

    c: (NTFS on drive 1) 120.02 GB 105.58 GB free
    d: (NTFS on drive 0) 120.02 GB 119.79 GB free

    Network Drives
    None discovered
    Users (mouse over user name for details) Printers
    local user accounts last logon
    Administrator 1/10/2011 5:48:15 PM (admin)
    local system accounts
    Guest never
    HelpAssistant never
    SUPPORT_388945a0 never

    Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

    Controllers Display
    Standard floppy disk controller
    Primary IDE Channel [Controller] (2x)
    Secondary IDE Channel [Controller] (2x)
    Standard Dual Channel PCI IDE Controller
    VIA Bus Master IDE Controller NVIDIA GeForce FX 5900 Ultra [Display adapter]
    Default Monitor
    Bus Adapters Multimedia
    Standard Enhanced PCI to USB Host Controller
    VIA Rev 5 or later USB Universal Host Controller (4x) None discovered
    Virus Protection [Back to Top] new Group Policies
    avast! Antivirus Version 5.0.83886757
    Virus Definitions Version Up To Date
    Realtime File Scanning On
    None discovered
    Communications Other Devices

    1394 Net Adapter
    1394 Net Adapter #2
    D-Link WDA-1320 Desktop Adapter
    primary Auto IP Address: / 24
    Dhcp Server:
    Physical Address: 00:1E:58:95:EA:88
    Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
    Dhcp Server:
    Physical Address: 00:18:F8:0E:ED:DC

    Networking Dns Servers:
  2. tahs2011

    tahs2011 TS Rookie

    did you check the device manager, expand the sound ,video and make sure your audio driver is enabled.also try updating the driver.if you think the driver s files are corrupted then you have to uninstall and reinstall it.
  3. coltonm

    coltonm TS Rookie Topic Starter

    cant find

    Device manager, how do i get there?
  4. tahs2011

    tahs2011 TS Rookie

    start - control panel- system&maintenance-device manager.then click continue.
    then find sound video . and expand that. if you see your sound driver, right click on it and left click on update.
  5. coltonm

    coltonm TS Rookie Topic Starter

    i have windows xp i dont see system&mantinence in the xp control panel or classic view. would it be under a different tag?
  6. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    There's several different methods. Try this one: rt click My Computer->Manage. Then double click on Device Manager
  7. coltonm

    coltonm TS Rookie Topic Starter

    So last night i found the device manager, and saw that the multimedia controller needed to be installed. I looked further and found that this device was in pci slot 3. that would be the sound card i had recently installed. i downloaded a device driver but because it is zipped (even when using winrar) it seems to not have fully installed so i think i need to find a different download.

    the card is a sound blaster audigy sb0090. could this sound card be the reason i have no volume mixer in my computer?

    Start->Programs->Assesories->Entertainment->volume control->nothing exists
  8. rmpbklyn

    rmpbklyn TS Rookie

    1) in device manager in sound....
    disable each item, not 'uninstall', then enable the item that was working previously do you notice any NEW or MS added items? you may have conflict with another device
    3) if you have the cd from the manufacture or have downloaded the sound driver , then uninstall it and REINSTALL from cd/file

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