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[Solved] Avg detected adware.generic and system restore doesn't get rid of it

Discussion in 'Virus and Malware Removal' started by dhreed82, Dec 6, 2010.

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  1. dhreed82 Newcomer, in training

    I notice that every time I go to enter my yahoo mail after i put in my password and user name I press enter.... it states.... if you are seeing this message your server settings are automatically preventing you from being directed to a new URL... please click Here to continue.... is this anything to worry about... its been doing that and still does after everything we've done.
    dhreed82, Dec 8, 2010
    #41

  2. Broni Malware Annihilator

    Which browser is it?

    =======================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
    Broni, Dec 8, 2010
    #42

  3. dhreed82 Newcomer, in training

    I have 3 browsers on my computer. when i use firefox and try to log into my email nothing goes wrong. When I use internet explorer and try to log into my yahoo email it continually says "A website wants you to use yahoo toolbar assistant to help open up the page... i keep saying don't allow over and over and it keeps wanting me to even after i log into my email.... when I use google chrome and try to log into yahoo mail after entering my password and username and press enter it says Your server settings are preventing you from Automatically being redirecting to a new URL
    Click here to continue.... when I do nothing it goes straight to my mail .... I have never clicked the thing that says click here to continue.... should these issues be addressed before I do the final clean up you listed?
    dhreed82, Dec 8, 2010
    #43

  4. Broni Malware Annihilator

    Broni, Dec 8, 2010
    #44

  5. dhreed82 Newcomer, in training

    The resetting of system restore points

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Dusty
    ->Temp folder emptied: 35328 bytes
    ->Temporary Internet Files folder emptied: 736108 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 43403798 bytes
    ->Google Chrome cache emptied: 29086392 bytes
    ->Flash cache emptied: 1982 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 53532 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 70.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Dusty
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.17.3 log created on 12092010_124524

    Files\Folders moved on Reboot...
    C:\Users\Dusty\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    Registry entries deleted on Reboot...
    dhreed82, Dec 9, 2010
    #45

  6. dhreed82 Newcomer, in training

    I do have a concern.... each time I restart my computer I have a warning from Kaspersky saying Detected PMD key logger behavior then it says system protected.. and under the log I have 4 riskware threats listed as detected today, but under my report it doesn't show anything as detected today. Can you make anything of this?
    dhreed82, Dec 9, 2010
    #46

  7. Broni Malware Annihilator

    I'd need to see files names and locations.
    Broni, Dec 9, 2010
    #47

  8. dhreed82 Newcomer, in training

    thats the weird part, it doesn't have any files or locations detected, i just started my computer this time and I didn't see any messages from kaspersky so maybe its nothing to worry about
    dhreed82, Dec 9, 2010
    #48

  9. Broni Malware Annihilator

    I'll mark this thread as resolved then.

    Good luck and stay safe :)
    Broni, Dec 10, 2010
    #49
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