Bad Image Error, help

By Roseangel9413
Jul 27, 2009
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  1. Just a couple days ago I kept getting Bad Image errors on my computer. They would appear when I started up the computer. My computer would not fully start up until I click the ok or exit button on the error. Then when my computer was started up about 20 or 30 more Bad image errors would pop up. They would also pop up any time I started up a program. Looking at them I saw two different messages and there were:

    (program).exe- Bad Image
    The application or DLL C:\WINDOWS\system32\qrspwa.dll is not a valid Windows image. Please check this against your installation diskette.

    (program).exe- Bad Image
    The application or DLL C:\WINDOWS\system32\ kwcphu.dll is not a valid Windows image. Please check this against your installation diskette.

    Please help me I don't know what to do. I follow the 8 step removal thing and now here is my logs. Please help me as soon as possible!!!

    Thank You!!!!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    Scan logs look clean... Bad Image means a corrupted hard drive or a failing SMART status. Go to My Computer, right-click on the C drive, properties and check drive for errors. Request a repair scan at boot up
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