Bad Image Error

By torbanac
Mar 3, 2010
  1. I am unable to do anything that involves connecting to the internet (firefox, ie, aim, skype, yahoo, nothing)

    I get the .exe filename and then bad image. its pointing me to system32/WINNSI.DLL saying its either not designed to run on Windows or it contains an error. I have ran Trend Micro twice to no avail. Please help.
  2. Broni

    Broni Malware Annihilator Posts: 52,794   +343

    WINNSI.DLL seems to be a legit file (Network Store Information RPC interface) unless, it got infected.
    What Windows version are you with?

    Download program listed below on working computer and move it to bad computer, using USB flash drive....

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    Download HijackThis:
    by clicking on Installer under Version 2.0.2
    [DO NOT download version 2.0.3 (beta)]
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
  3. torbanac

    torbanac TS Rookie Topic Starter

    in running vista
  4. Broni

    Broni Malware Annihilator Posts: 52,794   +343

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