Hi there, I'm a newbie and I recently started getting these popups. Lsass.exe - bad image. The application or DLL globalroot\systemroot\system32\SKYNETpumpeydo.dll is not a valid Windows image. Please check this against your installation diskette. I read through the forum and I am having the same problem as a ton of other people. I tried to follow the 8-step-removal process, but I can't even go through the 1st one which is to run my antivirus scanner. I have McAfee but when I double click, it doesn't open. My safe mode doesn't even work - it says Windows encountered a problem. Other programs that I can't open: Mozilla, MBAM, among others. What should I do? Any help would be greatly appreciated!