I find the case pointless. They were sloppy and sent the wrong stuff to the wrong person. However, from what I know, all customers of a bank have their e-mails tied to their bank file. Finding the person to whom they sent the e-mail would be trivial in this case... or did that employee send it to a totally wrong address?! I find it humanly to make mistakes, but to e-mail info on 1.325 accounts for a single account requiring info? this sounds more like sabotage than slopiness IMO.