TechSpot

Base system devices with no driver

By RoadMan18
Jan 16, 2011
Post New Reply
  1. I recently installed Windows 7 (x64) on my Alienware M17 laptop. My Device Manager (Other Devices) indicates that two Base System Devices have a problem and have no drivers.

    The Hardware Ids in the Details tab of the Base System Device Properties are:
    PCI\VEN_1180&DEV_0592&SUBSYS_207A161F&REV_12
    PCI\VEN_1180&DEV_0592&SUBSYS_207A161F
    PCI\VEN_1180&DEV_0592&CC_088000
    PCI\VEN_1180&DEV_0592&CC_0880

    The Compatible Ids in the Details tab of the Base System Device Properties are:
    PCI\VEN_1180&DEV_0592&REV_12
    PCI\VEN_1180&DEV_0592
    PCI\VEN_1180&CC_088000
    PCI\VEN_1180&CC_0880
    PCI\VEN_1180
    PCI\CC_088000
    PCI\CC_0880

    What are these Base System Devices and what drivers need to be downloaded and installed? Thank you very much.
     
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    I used the Unknown Devices tool for this one. Clicking Tools->Lookup Hardware ID and copy/paste the first Hardware ID in the list reveals its a Ricoh chip. Go to the Dell download site, find your Alienware model and OS, look under chipsets, and try downloading the Ricoh drivers

    [​IMG]
     
  3. RoadMan18

    RoadMan18 TS Rookie Topic Starter

    Base System Devices (2) With No Driver

    The Dell download site has Alienware models, but not the M17. I checked the Drivers & Downloads link on the Alienware support site, but there is no option for chipsets and Ricoh is not listed as a company for any of the components. I also checked the components of the Alienware M17 and my own M17 and Ricoh is not listed as a company for any of the components.
     
  4. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    You have a media card reader on that computer? It uses the Ricoh chip (and i'll bet media reader isn't working because it;s missing its drivers!)

    1) By definition VEN_nnnn in the hardware ID represents the vendor ID (where nnnn is the numeric ID)
    Code:
    PCI\VEN_1180&DEV_0592&SUBSYS_207A161F&REV_12
    VEN_1180 in your hardware ID is the vendor ID. And vendor id = 1180 is assigned to Ricoh

    2) Look it up on the Dell site using your service tag. e.g. I just checked Dell site for the M17x model and they provide the Ricoh chipset drivers (in addiition to nvidia chipset)

    /* EDIT */
    Also, lately Dell has just been showing the LATEST drivers on the first screen. Look for a link on the first page of drivers for your model to display all the drivers for your model. (There's always a listing under chipset)
     
  5. RoadMan18

    RoadMan18 TS Rookie Topic Starter

    Base System Devices (2) With No Driver

    Thank you very much! Problem solved! It's great to communicate with people who give you the correct information! Thanks again!
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...