BCCode:1000000a error with minidump file

By pn21
Sep 8, 2011
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  1. Hi,

    I am using XP Pro version 2002 SP3 and I have a problem of random system restarts with the following error message which says windows has recovered from a serious error. I also add the minidump file at the attachment but I do not understand it. Can anyone explain what I should do solve this problem?

    BCCode : 1000000a BCP1 : 000000A6 BCP2 : 0000001C BCP3 : 00000001 BCP4 : 804FB03C OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Thanks for sharing your time.

    Attached Files:

  2. toxicious

    toxicious TS Rookie Posts: 18

    btw according to the minidump the crash is caused by the driver "TmPreFlt.sys" which seems to belong to Trend Micro programs. Are you running any of them?
  3. pn21

    pn21 TS Rookie Topic Starter

    yes i am using it. But i may uninstall.

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