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BCCOde: 4e BCP1: 0000009

By lumen27
Mar 17, 2013
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  1. BCCOde: 4e BCP1:0000009 BCP2: 0000675A BCP3: 00000003 BCP4: 00000000

    Help please, my PC just restarted and this message showed up.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. If you see any files with a .dmp extension, select them all. Right-click and send them to a compressed(zipped)folder. Upload that folder as a file here
     
  3. lumen27

    lumen27 TS Rookie Topic Starter

    Here it is
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, start by checking the memory using memtest86:
    http://www.memtest.org/
    Let memtest86 run for 7 passes and no errors are allowed
     
  5. lumen27

    lumen27 TS Rookie Topic Starter

    I just did it, and no errors were found
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Still getting BSOD's? If so, post any new minidumps
     
  7. lumen27

    lumen27 TS Rookie Topic Starter

    Yes, still getting BSOD's. Here there are two of the most recent .dmp files.
     

    Attached Files:

  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    This driver is causing your BSOd's:
    RealtekĀ® High Definition Audio Function Driver

    Do you see any yellow exclamation points in the device manager?
     
  9. lumen27

    lumen27 TS Rookie Topic Starter

    No, it doesn't have any yellow exclamation points. But I've noticed that sometimes this device doen't iniciate when windows starts, but restarting the pc solves this problem.
    I'm also having problems when I turn on my pc, it takes more than one try to boot or starting Windows. When Windows finally starts, the BSOD message shows up.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "I'm also having problems when I turn on my pc, it takes more than one try to boot or starting Windows"...This may be a sign of a failing hard drive:
    Go to Computer. Right-click on the C drive. Select Properties, Tools, Check Now. Put a check mark in both boxes to set a disk check on the next start up
     
  11. lumen27

    lumen27 TS Rookie Topic Starter

    Since a failing hard drive was my first guess, I made a disk check a few days ago, but it went fine.
    Since the boot problem sometimes it's from de BIOS (I get a black screen, with nothing but the CPU's fan working), I was thinking it might be the CPU, but I downloaded an Intel app to check it, and it went fine too.
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It may be a motherboard issue now
     
  13. lumen27

    lumen27 TS Rookie Topic Starter

    That's awful :confused:
    Is there any way to properly now what's the problem with the motherboard? For example, and electricity problem or something like that.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Is this PC a laptop or a desktop? How old is it, and what is the make and model?
     
  15. lumen27

    lumen27 TS Rookie Topic Starter

    ItĀ“s a desktop PC, Gateway Model E4300. It's kind of old, about 5 years maybe.
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    5 years, maybe power supply. They are cheaper and easier to replace than a motherboard...
     
  17. lumen27

    lumen27 TS Rookie Topic Starter

    Thank you for your help, I'll try with another power supply, and I'll let you know how it turns out.
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, good luck... and you are very welcome:)
     

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