TechSpot

BCCode changes with every blue screen

By joyosul
Apr 7, 2011
Post New Reply
  1. Computer Specs

    Manufacturer: HP
    Model: p6604y
    Processor AMD Athlon(tm) II X2 220 Processor 2.80 GHz
    RAM 6 GB (5.75 free)
    System type: 64 bit
    Windows 7 Home Premium OS
    ATI 4200 graphics card


    So my father bought me this computer after Thanksgiving of this last year, I started using it after Christmas and it's been having major issues. When I run secondlife or some videos, they will run for a bit and then I'll get a blue screen. The error is usually different every time(I've seen the same message come up twice however). Other than the blue screens, the usb ports will quit responding randomly, this may or may not be accompanied by a blue screen. Other times the monitor will go out by itself or with the usb ports. On the welcome screen(it's a grey background) I can see a flickering at the bottom, little wavy lines and such.

    Every time I start the computer back up after a crash, I check the details about the crash and the codes change with every crash. I've been keeping a record of them and I'll post them below.

    I have taken it to Geek Squad. They have sent it in to be fixed and it has returned with a new motherboard and cpu. These problems still occurred after the replacements. Took it in again and they tested it and checked it and just restored the computer. Still having problems.

    Please help me!

    Not sure what all this is used for but here's what I get when I bring the comp back up.



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041287
    BCP2: 0000000000000080
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000028
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF88004BBDF32
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000080
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002ABCE12
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040511-28766-01.dmp
    C:\Users\Owner\AppData\Local\Temp\WER-746963-0.sysdata.xml


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002A8A565
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040511-26988-01.dmp
    C:\Users\Owner\AppData\Local\Temp\WER-76502-0.sysdata.xml


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 4e
    BCP1: 0000000000000002
    BCP2: 000000000011672E
    BCP3: 000000000019FFFF
    BCP4: 0000000000000080
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040711-25240-01.dmp
    C:\Users\Owner\AppData\Local\Temp\WER-76627-0.sysdata.xml
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    When we see this behavior with different error codes this is a strong indicator of corrupted memory. The fact that one of your errors (the last obne) is 0x4E is in fact probably the strongest indicator of bad RAM.

    Therefore you’ll need to run Memtest on your RAM.

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...