Computer Specs
Manufacturer: HP
Model: p6604y
Processor AMD Athlon(tm) II X2 220 Processor 2.80 GHz
RAM 6 GB (5.75 free)
System type: 64 bit
Windows 7 Home Premium OS
ATI 4200 graphics card
So my father bought me this computer after Thanksgiving of this last year, I started using it after Christmas and it's been having major issues. When I run secondlife or some videos, they will run for a bit and then I'll get a blue screen. The error is usually different every time(I've seen the same message come up twice however). Other than the blue screens, the usb ports will quit responding randomly, this may or may not be accompanied by a blue screen. Other times the monitor will go out by itself or with the usb ports. On the welcome screen(it's a grey background) I can see a flickering at the bottom, little wavy lines and such.
Every time I start the computer back up after a crash, I check the details about the crash and the codes change with every crash. I've been keeping a record of them and I'll post them below.
I have taken it to Geek Squad. They have sent it in to be fixed and it has returned with a new motherboard and cpu. These problems still occurred after the replacements. Took it in again and they tested it and checked it and just restored the computer. Still having problems.
Please help me!
Not sure what all this is used for but here's what I get when I bring the comp back up.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041287
BCP2: 0000000000000080
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88004BBDF32
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000080
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002ABCE12
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040511-28766-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-746963-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002A8A565
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040511-26988-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-76502-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000002
BCP2: 000000000011672E
BCP3: 000000000019FFFF
BCP4: 0000000000000080
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040711-25240-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-76627-0.sysdata.xml
Manufacturer: HP
Model: p6604y
Processor AMD Athlon(tm) II X2 220 Processor 2.80 GHz
RAM 6 GB (5.75 free)
System type: 64 bit
Windows 7 Home Premium OS
ATI 4200 graphics card
So my father bought me this computer after Thanksgiving of this last year, I started using it after Christmas and it's been having major issues. When I run secondlife or some videos, they will run for a bit and then I'll get a blue screen. The error is usually different every time(I've seen the same message come up twice however). Other than the blue screens, the usb ports will quit responding randomly, this may or may not be accompanied by a blue screen. Other times the monitor will go out by itself or with the usb ports. On the welcome screen(it's a grey background) I can see a flickering at the bottom, little wavy lines and such.
Every time I start the computer back up after a crash, I check the details about the crash and the codes change with every crash. I've been keeping a record of them and I'll post them below.
I have taken it to Geek Squad. They have sent it in to be fixed and it has returned with a new motherboard and cpu. These problems still occurred after the replacements. Took it in again and they tested it and checked it and just restored the computer. Still having problems.
Please help me!
Not sure what all this is used for but here's what I get when I bring the comp back up.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041287
BCP2: 0000000000000080
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88004BBDF32
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 0000000000000080
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002ABCE12
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040511-28766-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-746963-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002A8A565
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040511-26988-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-76502-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000002
BCP2: 000000000011672E
BCP3: 000000000019FFFF
BCP4: 0000000000000080
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040711-25240-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-76627-0.sysdata.xml