Hi, i'm new on this, and the problem is the next one:
The last week meanwhile i was seraching some information on Google, using Google Chrome Bowser, then it freeze for a while and show the Blue Screen.
Then it restart itself and i try to run it in Safe Mode. After that the machine restart again and show the same Blue Screenagain. I restarted it in safe mode, after check some things i turn off, wait for a moment and inicialize normally, it functions normal until today.
In this case i was listening to music on Windows Media Player (Version 12.07600.15415) and i had also iTunes (Version 9.2.0.61) open, but not using. Then it freeze for a while and then show the Blue Screen again. It restart and then i try to start in Safe Mode but it freeze again. I turn off and wait for 10 minutes.
When i turn on, a message was saying that: Windows had recover from an unexpected shut down.
And the following Details:
-
Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 12298
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80053C1060
BCP3: FFFFFA80053C1340
BCP4: FFFFF80002F9B540
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\072410-42463-01.dmp
C:\Users\Pavilion\AppData\Local\Temp\WER-79295-0.sysdata.xml
-
After i search on google, and, i'm here.
I wish i could get help because i do not want to lose the computer.
Thanks in advance!
The last week meanwhile i was seraching some information on Google, using Google Chrome Bowser, then it freeze for a while and show the Blue Screen.
Then it restart itself and i try to run it in Safe Mode. After that the machine restart again and show the same Blue Screenagain. I restarted it in safe mode, after check some things i turn off, wait for a moment and inicialize normally, it functions normal until today.
In this case i was listening to music on Windows Media Player (Version 12.07600.15415) and i had also iTunes (Version 9.2.0.61) open, but not using. Then it freeze for a while and then show the Blue Screen again. It restart and then i try to start in Safe Mode but it freeze again. I turn off and wait for 10 minutes.
When i turn on, a message was saying that: Windows had recover from an unexpected shut down.
And the following Details:
-
Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 12298
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80053C1060
BCP3: FFFFFA80053C1340
BCP4: FFFFF80002F9B540
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\072410-42463-01.dmp
C:\Users\Pavilion\AppData\Local\Temp\WER-79295-0.sysdata.xml
-
After i search on google, and, i'm here.
I wish i could get help because i do not want to lose the computer.
Thanks in advance!