Hi, i'm new on this, and the problem is the next one: The last week meanwhile i was seraching some information on Google, using Google Chrome Bowser, then it freeze for a while and show the Blue Screen. Then it restart itself and i try to run it in Safe Mode. After that the machine restart again and show the same Blue Screenagain. I restarted it in safe mode, after check some things i turn off, wait for a moment and inicialize normally, it functions normal until today. In this case i was listening to music on Windows Media Player (Version 12.07600.15415) and i had also iTunes (Version 18.104.22.168) open, but not using. Then it freeze for a while and then show the Blue Screen again. It restart and then i try to start in Safe Mode but it freeze again. I turn off and wait for 10 minutes. When i turn on, a message was saying that: Windows had recover from an unexpected shut down. And the following Details: - Problem Signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.2 Locale ID: 12298 Additional information about the problem: BCCode: f4 BCP1: 0000000000000003 BCP2: FFFFFA80053C1060 BCP3: FFFFFA80053C1340 BCP4: FFFFF80002F9B540 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\072410-42463-01.dmp C:\Users\Pavilion\AppData\Local\Temp\WER-79295-0.sysdata.xml - After i search on google, and, i'm here. I wish i could get help because i do not want to lose the computer. Thanks in advance!