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Begin2Search / CoolWebSearch Problems

By MetallicaMatt
Feb 22, 2005
  1. Hello

    I followed the directions on the sticky about the Begin2Search / CoolWebSearch, but I still am having problems. After doing what it said, I went back into windows and the device manager wouldn't open still, and it still wouldn't let the computer see the internet connection. It says network cable unplugged (its not). I ran the hijack program again, deleted more files that came up that weren't supposed to be there, and then my device manager would open. I had an exclamtion mark next to my ethernet card. I uninstalled it. I'm hoping when I restart it will all work fine now, but I have doubts since the first fix didn't take care of it. I am going to restart, run hijack and then post the log. Thanks so much for you help. If it would just be easier to format and reinstall windows...then I'll do that.

    I just don't want to save some files, with the virus in them.

    Thanks a lot!
     
  2. MetallicaMatt

    MetallicaMatt TS Rookie Topic Starter

    still no internet

    heres the log:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:06:47 PM, on 2/22/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\Documents and Settings\Mom\Desktop\New Folder (2)\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
     
  3. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Your log is clean.
    You must have a network-related problem, which is not visible from the info you have given here.
    Post the network-problem as detailed as you can (with hardware-specs filled out in "User Profile" top left) in a new thread in the Storage and Networking forum.
     
  4. MetallicaMatt

    MetallicaMatt TS Rookie Topic Starter

    but why would my device manager still close itself??
     
  5. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

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