Belkin wireless router problem - Internet light off?

By lauren90
Apr 11, 2009
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  1. Hi =)
    Ok i have a belkin wireless g router, virgin media broadband, motorala modem, a wired computer running xp and a wireless laptop running vista.
    I can connect to the internet from the wired connection via the router on the main pc (which has the modem connected to it) but the 'internet' light is off on the router, meaning that i can connect to the router on the laptop but not to the internet.

    Please help!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,675   +152

    The router may not be properly configured. Reset the router or run the configuring utility once more. No PPPoE for cable, only DSL
  3. jobeard

    jobeard TS Ambassador Posts: 13,278   +280

    power off the modem and the router

    wait 30 seconds
    power on the modem and wait 30 seconds

    now power on the router

    check your status (lights) and then run->cmd and enter
    ipconfig /all
    to see the settings

    you should have a gateway and dns addresses
  4. lauren90

    lauren90 Newcomer, in training Topic Starter

    screenshot

    Thanks for your reply, im nbot very good at this type of thing, so i took a screenshot, could anyone see what the problem might be? :confused:
    thanks :)

    the image is at:

    i44.tinypic.com/117ab1x.jpg
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,675   +152

    Your attempt at posting a picture link is not correct. You don't have a high enough post count to post links yet...

    Simply do this:
    "power off the modem and the router

    wait 30 seconds

    power on the modem and wait 30 seconds

    now power on the router"...


    Did the internet light come on?

    Your ISP (Internet Service Provider) can help you to properly configure the wireless router
  6. jobeard

    jobeard TS Ambassador Posts: 13,278   +280

    paste it into a browser and you get the results from IPCONFIG /ALL :(

    http://i44.tinypic.com/117ab1x.jpg

    Laura: how were you cabled when you ran the command?
    Looks strange in that the IP address is public yet the DNS show your router.

    get a command prompt (run->cmd)
    1) try ping 82.39.0.1
    you should get back three rows of timing data and NO timeouts

    2) then try nslookup www.googl.com
    and you should get the IP address of google, eg xx.yy.aa.bb
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