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Best Buy issues cease and desist over Newegg ad, logo

Discussion in 'TechSpot News and Comments' started by Matthew, Jun 10, 2011.

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  1. treetops TechSpot Evangelist Posts: 1,418   +16

    From what I hear the problem at bestbuy is the management won't let the employees give there honest opinion. They are there to sell not to help.
  2. captaincranky TechSpot Addict Posts: 8,956   +355

    Well, like the childen used to say, "almost only counts in horseshoes and hand grenades.

    On selected items, at selected times of the year, BB kills New egg. I try to never miss Black Friday at BB.

    Granted, the other 365 days of the year "The Egg" is the way to go.

    Microcenter, kills Newegg all year on selected CPUs, so if you're near one of those you should check it out.

    In certain aspects of their ad campaign. New egg is overstating the value of its, "expert reviews", for several reasons. I've seen hundreds of people with "high technical ability, rail on about how hard it is to get an Intel push pin HSF on. Yeah well, imbecile isn't even expert spelled backwards.

    Newegg is marching towards paranoid delusions of Amazon.com-hood. I find this overreaching a bit disturbing, as it takes their eyes off the prize, which is for them to be the "best computer parts store ever", at least IMO.

    I haven't seen a "shell shocker" in a couple of months that provoked even a slight salivary reaction.

    All that aside, Newegg is my go to resource for all things computer. Their service is superlative, and by a trick of location, I can place most orders on a Monday, and have it on Tuesday, with UPS ground shipping.

    What I don't understand here is why they deem it necessary to precipitate the early demise of BB. After all, if your dumb enough to insist on "Monster Cables", Newegg will sell those to you with alacrity, and without remorse.

    The "expert reviews" issue, I find a bit offensive. I've read more than I care to admit, and most of them are published by a bunch of egomaniacs, who merely think they know it all. Since Newegg doesn't accept orders by phone, I tend to count that as a bit of a strike against them.

    To sum it up, Newegg isn't all things to me, and it isn't very likely that they ever will be.

    For electronics, J & R is my first choice. (by phone)

    For camera equipment, it's Adorama or B&H Photovideo (by phone)

    And for all things musical, it's "zZounds" (again by phone).

    All those places are in the same general location as Newegg's No Jersey warehouse, and all offer ship the day you call, and UPS will have it to me the next morning service.

    Perhaps this is so, but keep in mind that Newegg employees aren't allowed to give any technical assistance whatsoever, period.

    So, you can't give the point to Newegg on that.
  3. insect Newcomer, in training Posts: 64

    I use Newegg and Microcenter. However, I go into BestBuy occasionally to physically hold and examine a product if they have it and its a large ticket item just to be sure I actually want it, but I never buy cause taxes on an expensive item + overpriced already is annoying.
  4. stewi0001 TechSpot Enthusiast Posts: 259

    To: veLa, when Best Buy has stuff on sale, their prices are better than newegg (i've witnessed it multiple times)

    To: zecias, all retail stores (that I have walked into [Best Buy, Target, Walmart etc...]) the cables are all over priced.

    To: captaincranky, B&H is my camera shop too ;) where I got my DSLR from. So yea I agree Newegg isn't my all around shop either. LIke for pre built computers I usually look at Tigerdirect instead (It's usually for other people) but For computer parts and cables I go to Newegg.
  5. Trillionsin TechSpot Enthusiast Posts: 895   +11

    "Your misuse of our valuable trademarks and your negative portrayal of our employees violate our trademark rights and misleads consumers about ours services"

    Uhhh... no it's not Best buy, its true... Anonymous ATTACK!!!! They are being out of line!!! Next they will sue newegg.com for not complying, which I hope they dont because they shouldnt have to!!!


    Oh of course, jk'ing.
  6. I would love to know where you have seen and SSD for $1/GB.
    Best I found anywhere is like a 64GB SSD for $99.
     
  7. Xclusiveitalian TechSpot Enthusiast Posts: 596   +19

    I can't wait for best buy to away! It use to be my favorite place but over the years it got worse and worse. In NY, The prices are the worst of any major store, also games come on almost a week later for them. Most employee's from experience don't know anything about computers except the price. with only a handful of helpful workers. Honestly, New-egg should buy Best buy and transform it because newegg is one of the best hardware sites period. Also enough with the Geek = computers connection, it's old and dumb. If your not tech savvy in this generation than your far behind...
  8. captaincranky TechSpot Addict Posts: 8,956   +355

    Well, I'm sure we've all done this at one time or another. But, you have to admit it's in pretty bad taste.

    That said, I'm about 20 miles from a BB in a sales tax free state (Delaware), If I can offset the price of gas with no tax and decent savings, then I'll strap the biggest thing I think I can get away with to the back of my motorcycle, buy it in Wilmington, and drag whatever back to PA.
  9. Up here in Canada we have Canada Computers stores (among others of course), and it equals or destroys Newegg consistently. Makes me wonder how good Newegg really is if a Canadian store chain can offer better deals every day. I do like Newegg.ca/com for the customer reviews, but that's where it ends for me.

    ie: OCZ Revo X2 PCIe SSD

    http://www.canadacomputers.com/product_info.php?cPath=15_179&item_id=035056

    http://www.newegg.ca/Product/Product.aspx?Item=N82E16820227661&Tpk=OCZSSDPX-1RVDX0240

    The Egg is overrated.
  10. ^^^I went in the other day and they had an Eyefinity system set up with an Antec Khuler 920, and i asked the guy if it was any good cuz i was considering getting one but i wasn't sure. I was shocked when he said, well you could "rent" it. I'm like wtf - rent?! He told me the store only charges 5% for restocking on returned items. Let's see newegg do that!
  11. MiddleEHDAEC Newcomer, in training

    If you buy it, they will sell it.
  12. I am not defending best buy employees at ALL...

    But the designs for the logo and choice of word and color are obvious ripoffs...
  13. Sarcasm TechSpot Enthusiast Posts: 309   +12

    Well here in the states, it's either Newegg or places like Best Buy.

    I on the other hand like Fry's Electronics as they have a much wider selection. But prices aren't always the lowest.
  14. jonelsorel Newcomer, in training Posts: 69

    Truth hurts huh BB?
  15. If you're Canadian use NCIX. They offer Price Matching. So you choose everything you want to buy on NCIX, then search the Part Numbers on Pricebat.ca, Shopbot.ca, and PriceCanada.ca for the lowest price. In your cart on NCIX click Start Price Match, then input the URL and the price. Voila you have the lowest price for everything you buy. And what's that, $8, $10, and $15 express shipping depending on the weight of your order. If you're in Montreal like me, you end up only paying 7% tax rather than the regular 15%. Purolator straight to my door within 3 days.
  16. MrAnderson TechSpot Enthusiast Posts: 404

    This kind of ads have been going on for a while.

    Best Buy should not have a leg to stand on.

    Oh wow, blue T-Shited employees... Best BuyDOes not own the word Geek. Using the Power symbol in a logo does not infringe on their logo. New Egg is not even bad mouthing the with "Geek On" and it is a fair use of an open symbol. I could see if they used the tie or something but come on!

    I hope New Egg fights this - I was considering comparing the Apples Mac vs PC comercials... but then I realize you really cannot as Apple did not put any particular brand in a bad light through image - PC is open. Where BestBuy is the only national chain to my knowledge so I guess they at least may not get written off initailly entirely.

    But many a times we have seen "Brand-X" in comercials... less these days, but they were there...
  17. p51d007 TechSpot Enthusiast Posts: 175   +17

    Best Buy is where people go to buy home electronics that have NO CLUE (most of the time) what they truly need. I hear it all the time. When I'm really bored, just killing time, I'll wander around and listen to the utter BS coming from the blue shirts.
    Once in a while, I'll really need something, and you can't find one of those stupid #*!@&*% blue shirts anywhere. If you don't need one, they come out of the woodwork just to pester you.
    Been using Newegg for YEARS, and will continue to do so. LOL, sometimes I'll use Best Buy to look at something I'm wanting, just so I can "touch & feel" it, then order it from Newegg.
  18. Once upon a time I was in a BB near my house and overheard a blue shirt advising a customer looking for a desktop. I was floored by the utter lack of knowledge and even more so by the load of BS being shoveled to mask said lack. I looked for an opening and eventually got one when the clerk had to break away for a moment. I was frank with the customer and minced no words, letting them know they had just received a complimentary snow job. They even experessed to me suspicion about the pitch and thanked me for the advice. When little boy blue came back he looked around... confused. I told him how I put him on blast, but he didn't get upset and actually looked a little shook. rofl

    Being a geek used to mean something... for shame Best Buy. smh
  19. captaincranky TechSpot Addict Posts: 8,956   +355

    As I said earlier, "I'm sure we've all done this at one time or another, but it's a no class way of living your life". Now I'm LOL.
  20. NCIX is garbo. look at that skinny geek on their youtube channel. i'll stick with buying locally. better for avoiding shipping, and far easier to RMA or return stuff. trust me when i say Canada Computers is far better than NCIX.