Bobbye
Posts: 16,313 +36
I had hoped to reach a wider audience with this, but the thread was deleted and I was told "The Meeting Place" was where it should be. I don't agree. This forum is for 'off-topic' threads but my post is very much "on" topic! Here it is:
I see this being done consistently. A few members think they are applying Step 1 in the Virus and Malware Cleaning instructions. They are Not! The thread reads like this:
There is "nothing" written about uninstalling working, currently updated AV! The AV recommended is almost always Avira and the users are not asked if they are in a Trial Period or have paid for the program or suite. Norton and McAfee Security Suites cost money- so does Nod32, but few ask if the user has paid for the security instead they are being told to uninstall the suite or AV and install Avira.
If a user already has an unstable system due to malware, it makes no sense to tell them to uninstall then reinstall their current security program. Although a different AV program might better cover a system, it should be suggested at the end of a cleaning and it should only be a suggestion.
Some of the newer members are starting to tell users to do this. They look in a log to see which AV is being used and if it's not Avira, they are following the replies that have been made by long time members to uninstall their security and install Avira (usually) instead.
I think the timing on this is wrong and instead, the recommendation should be passed on to the user when the cleaning has been completed and the system is stable.