Ok I was going to quote a few members text, but there were just too many to quote!

We need to finalize exactly what is acceptable by support :rolleyes:


@Bobbye; CAMusing: Guess what? We reached "a wider audience" presently an increasing 400+ unique member visits (note a re-visit does not increase the counter, even if you clear all the cookies)

@bobcat; kritius; mopar man; treetops (with varied inputs of Yes/No recommendation to uninstall or install Antivirus software) Hence the thread

@captaincranky, suggestion to Restore: Not in line with this thread

@Spyder_1386, suggestion for mandatory 8-Step process applications, one word: Denied. (but it was good for a moment)

@jobeard, cleared up the words "Suggestion" and "No" and "Yes", with the word: "teacher recommendations" (meaning Qualified support recommendations)


As for me, I agree with jobeard, ie my point exactly.


So looking at the 8-Step Guide

A help "Guide", that only serves to attach the logs
So support can provide possibly further cleaning

The rule states that we must be able to read the logs, to provide this "further cleaning" process, actually here's that rule:

"based on the 8-step instructions first." :rolleyes:

The way I see it is: I can "offer" recommendation to install Avira, whilst providing "mandatory knowledge" checking the logs. At any stage throughout the thread



Are we all agreed ? Any Questions ?

Well I say "please"
But I will reword that a bit, good point:

How's that