Hello, My son has Vista on his computer and it was freezing up often. Then one day it asked if he wanted to install updates. He clicked yes and when it was finished it restarted and only has a black screen where it has one line of white letters. It looks like it is scanning through lots of files or something then it stops and says. !! 0xc0190036 !! 3362/66930 (psync-dl.man) Please help.