Black screen after ATI card install

[kburcham]

I have a HP Pavilion 502n Desktop. Memory is maxed at 512 mB. I am trying to install a new video card (ATI Radeon 9000 - PCI), and after installing and rebooting, my PC beeps at me 3 times and the screen says there is no input, either VGA or DVI, and goes black. I tried to disable the onboard video before installing and I get the same behavior. Is it a compatability issue? The motherboard has 3 PCI slots. Thanks.

 

[mailpup]

Try another PCI slot or maybe the power supply is inadequate to power the new card.

 

[kburcham]

Thanks for the reply mailpup. I did try another PCI slot and got the same response. I don't recall the video card stating any special needs for power, but I will do a little more research and check that. There is no cable for connection of additional power from the motherboard.

 

[mailpup]

The power requirements of the new card don't have to be special. It just might be that the combination of age and slightly higher power draw is too much for a marginal power supply. That said, I don't know for certain it's your power supply and I have no information about yours It's just something to check.

Another possibility is the card is defective.

 

[kburcham]

dear mailpup,

will check the power supply tonight; thought about the card being defective too. Thanks.