Hi everyone,
I could really use some help. I have spent the past 6 hours dealing with this very annoying problem. A couple of days ago I got a virus/spyware that would redirect some of my Google searches while using Firefox. I ran scans with McAfee, Malwarebytes, Spybot S&D, Ad-Aware, Hitman, CC Cleaner, Windows Defender, and probably a couple more. I found a bunch of problems and had them fixed, but the search hijacking continued. However, it did seem to happen a lot less frequently.
Today, I tried a System Restore in order to try to squash the problem once and for all. After it was completed, my desktop loaded for maybe 30 seconds (while startup programs were still initializing) and then the screen went black. This is the problem I have been dealing with for the past 6 hours. I have already tried undoing the System Restore, and when that failed, I Restored back to an even earlier date--both to no avail.
I can load my computer in Safe Boot without problem (although getting it to Safe Boot sometimes doesn't work). However, whenever I try to load it normally, I log on, my desktop loads, and then the screen goes black over it. I have no cursor or anything. It is important to note though that the screen is a digital black--when I turn the computer off manually, the screen goes black as in it is off. Yet when it "goes black" after loading, it is more of a grayish than the turned-off black.
Any suggestions?
I would really appreciate any advice or help--I have come very close to hurling my laptop (Toshiba with Windows XP, btw) across the room or at the wall.
I could really use some help. I have spent the past 6 hours dealing with this very annoying problem. A couple of days ago I got a virus/spyware that would redirect some of my Google searches while using Firefox. I ran scans with McAfee, Malwarebytes, Spybot S&D, Ad-Aware, Hitman, CC Cleaner, Windows Defender, and probably a couple more. I found a bunch of problems and had them fixed, but the search hijacking continued. However, it did seem to happen a lot less frequently.
Today, I tried a System Restore in order to try to squash the problem once and for all. After it was completed, my desktop loaded for maybe 30 seconds (while startup programs were still initializing) and then the screen went black. This is the problem I have been dealing with for the past 6 hours. I have already tried undoing the System Restore, and when that failed, I Restored back to an even earlier date--both to no avail.
I can load my computer in Safe Boot without problem (although getting it to Safe Boot sometimes doesn't work). However, whenever I try to load it normally, I log on, my desktop loads, and then the screen goes black over it. I have no cursor or anything. It is important to note though that the screen is a digital black--when I turn the computer off manually, the screen goes black as in it is off. Yet when it "goes black" after loading, it is more of a grayish than the turned-off black.
Any suggestions?
I would really appreciate any advice or help--I have come very close to hurling my laptop (Toshiba with Windows XP, btw) across the room or at the wall.