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Black screen after progress bar XP Pro

By cutmasterj
Aug 15, 2008
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  1. Here is my problem, I have installed valid XP Pro licenses on three separate devices.

    1. Compaq NX9600 Laptop
    2. Gateway Solo 9550
    3. Dell Precision M70

    All three were updated with SP3 and are running Office 2003. All three laptops, after working for a number of days, now will not boot into normal mode and show a black screen after the progress bar. The laptops will not except any commands and have to be powered down to restart. All three laptops will boot into safe mode. I have tried a selective boot thru msconfig with no success. Any ideas or suggestions?
  2. CCT

    CCT TechSpot Evangelist Posts: 3,556

    So, have you picked one 'volunteer' and removed SP3?
  3. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    How much memory is intalled on each?
    Are they networked together in some way?
    What security software is installed, and what do their scans tell you?
    Have you installed the latest verions of HiJack This from Trend Micro?
  4. cutmasterj

    cutmasterj Newcomer, in training Topic Starter

    I was unable to remove SP3 from two of the laptops and had no choice but to reinstall. The remaining laptop has 512mb of ram and none of the laptops have been connected to a network. Symantec Corp Ed 10.2 is installed with this weeks virus def and the reports are clean. Hijack is a great suggestion. I will install and post the log.
  5. cutmasterj

    cutmasterj Newcomer, in training Topic Starter

    Here is my log file
  6. CCT

    CCT TechSpot Evangelist Posts: 3,556

    I don't do HJT files anymore, BUT I will say that a repair install with only SP2 disk will effectively remove SP3.
  7. cutmasterj

    cutmasterj Newcomer, in training Topic Starter

    Thanks for all the help. The problem turned out to be a corrupted swap file on the last laptop.
  8. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    And running a Windows XP disk in Repair mode will remove all Service packs.
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