I am trying all the steps in order to solve this problem but nothing works. I just tryied to reinstall windows xp SP2 in a laptop HP Pavilion. In the middle of the process after copying all files and reboot the hole system the screen just keep black with the mouse arrow cursor in low resolution in the middle of the screen. I can move it, but nothing else. I tryied to restore de previous system but nothing happens. I created a cd booteable, and I can boot my system using it, nbut I can not do anything else, please I really need help. Thanks.