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Black screen after windows logo

By rthunter
Dec 15, 2008
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  1. I am using windows xp. I had just combined one computer with another computer. It was working fine, had a malware issue. I did a virus check and got rid of it. Restarted the computer and now its loading windows into a black screen. I can see my mouse and move it but everything is black. I have seen a lot of forum posts about it being something with the video card, but i don't believe thats what it is. Unlike mostly everyone else's issues, mine still has a black screen while booting into VGA and safe modes. If anyone has any suggestions please let me know. I am considering repairing windows, or even just buying a new HDD.
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Can mean a hard drive failure, particularly if you have a Hitachi or Maxtor drive.

    Otherwise, refresh or reinstall your video graphics driver. If that doesn't work, then run your Windows XP disk as a cold boot in Repair mode (not Repair Console) when it gives you the choice after you boot.
    Be sure you have already run your spyware and antivirus scans. I recommend SuperAntiSpyware and MalwareBytes, and Windows Defender with the latest updates. If they are clean, go ahead with the repair install. Be sure your important files are already backed up.
    If working right, this will allow Windows to remove and reinstall all files and folders in the Windows XP install without destroying any drivers or damaging any files or folders.
    Then run Microsoft Update over and over until it has nothing new to install. Ending up with Windows Service Pack 3 and Internet Explorer 7.0
    Good luck.
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