Black screen on HP tx2000

By britthg
Jul 22, 2011
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  1. Before I get into this, let me state that I know just above the bare minimum about computers/tech. I've had my hp tx2000 since 2008 and besides the ridiculously horrible touch screen interface, I've loved this computer. A few months ago I was on the laptop when the screen just went black. There was no flickering, no error messages, nothing, just gone. I hook it up to my TV with an S cable, so I know that there is nothing majorly wrong with the rest of the business, just the screen. Before I take it in I just wanted to see if I could get any feedback on possible causes/solutions. Thanks for any help!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can you see anything on the screen when you use a flashlight on it?
  3. britthg

    britthg TS Rookie Topic Starter

    Barely but yes. If the lights just right and Im looking at juuuust the right angle, I can sorta see my desktop. I had never tried this until now, what does that mean?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The LCD backlight has failed. This could be caused by a bad inverter or by a bad LCD panel itself. You will have to take it in for repair
  5. britthg

    britthg TS Rookie Topic Starter

    Crap. Ok thanks for your help! :)

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