TechSpot

Black screen

By maddy smith
Jan 2, 2014
Topic Status:
Not open for further replies.
  1. Hello,
    I got a cidaemon.exe error yesterday and today the screen just went black and an error saying something about a blue screen appeared. So I ended up restarting manually 2-3 times and once it restarted on its own.(running windows 7 ultimate)
    Are they related? any solution?
    Thanks in advance.
    EDIT:I put in a W7 disk asked it repair the ' memory diagnostics' and 'startup problems'. No use.
    EDIT:I tried chkdsk/r, but while it was running the black screen came up. I may have to restart manually.
     
    Last edited: Jan 2, 2014
  2. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    My post a has been moved from the 'blue screen in 2nd week' post.
    My screen is black but the problem it shows in the error message is named 'blue screen'.
     
  3. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    This is message(and its details) I got the first time the prob occurred.
    UPDATES 1)Sometimes the screen just goes blank and is not restarting.
    2)I tried pressing something in the keyboard and realized it's got no power when the screen goes blank. The mouse has its light on.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033


    Additional information about the problem:
    BCCode: 116
    BCP1: 85BCD510
    BCP2: 90D8D75C
    BCP3: C000000D
    BCP4: 00000003
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\010214-24960-01.dmp
    C:\Users\mgs\AppData\Local\Temp\WER-58734-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    The system goes blank and 2-3 seconds later it restarts on its own.(not manually any longer).
    Also while booting up usually there were two beeps and now there are three beeps clearly.
     
    Last edited: Jan 2, 2014
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,872   +166

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files. Right-click sending the files to a compressed(zipped)folder. Upload that folder as a file here. What is the computers make and model?
     
  5. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    I3 530@2.93GHz, 34-bit, 2GB, W7 Ultimate.
    UPDATE:I tried doing chkdsk /r..it goes upto 80% and the screen goes blank but does not restart.so I just left it for and after 20-25 mins it restarted. hopefully it finished.
    UPDATE:The drive in which the OS is presrnt is showing different numbers. Sometimes its 2-3GB free and sometimes it falls down to 500-600mb free even though no changes have been made. Also there are no restore points at all.
     

    Attached Files:

    Last edited: Jan 3, 2014
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,872   +166

    Your Nvidia video driver or video card is causing this trouble. Are you running and on-board video or do you have a video card installed?
     
  7. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    No no..only on board video card and 1 GB graphic card...
    I tried looking up in the event viewer. there are so many critical messages.
    unexpected shutdown, adfs, simple network something, dll in being loaded with every file etc etc.:(
    Also my OS is not genuine..!
     
    Last edited: Jan 3, 2014
  8. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    This is the latest minidump.
     

    Attached Files:

  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,872   +166

    "Also my OS is not genuine..!" Sorry, we can't support pirated software
     
  10. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    Thank you.
     
  11. maddy smith

    maddy smith TS Rookie Topic Starter Posts: 25

    Keeping the piracy issue aside, I think the problem has been more or less solved. I did the folowing.

    1)I used speedy PC pro which I think removed the cidaemon.exe error.
    2)Then I did the chksdk /f/r thing.
    3)Finally I removed the video card and cleaned it.(it looked as if it had just rolled in the mud)
    4)Sorry to piss off techspot experts with the my-os-is-not-genuine thing.
    The restarting/BSOD problem has stopped.

    I say the first thing we can do is spend 15 minutes on cleaning the video card and fan and whole of inside CAREFULLY. It helps.
    -Thank you.
     
     
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