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Blank screen but brand new PC

By msdontknow
Oct 31, 2010
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  1. hey guys, first off my name says it all - i really don't know a lot about pc's.
    right here goes - bought a new pc from dinopc and it arrived 2 days ago.
    turned it on and it worked fine. installed my game (world of warcraft) and downloaded all the extras, turned it off (properly). following day i played the game with no problems at all and again turned it off properly. however the following day i turned it on and all i got was a blank monitor screen.
    everything is exactly the same as the night before and not been touched or fiddled with.
    the tower is running and the fan is working but i have no idea what it could be coz its all new. also it cant be the monitor as i tried it on the working one im on now.
    any suggestions would be very appreciated.
    my specs are -

    CPU: AMD Athlon II X4 640 AM3

    Operating System: Microsoft® Windows 7 Home Premium 64-bit

    Motherboard: Asus M4N68T-M

    Memory: 4GB DDR3 1333mhz (2x 2GB)

    Hard Drives: 500GB S-ATAII 3.0Gb/s

    Optical Drive: 22x DVD±RW DL S-ATA

    Graphics card: ATI Radeon HD 5770 1GB

    Sound card: Onboard 7.1 Audio

    Case: Piano Black ATX

    PSU: 500W PSU
    thank you very much
     
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

  3. treetops

    treetops TS Evangelist Posts: 1,953   +162

    I agree however you can try unplugging the power for 10 minutes from the back then holding in the on button to drain out the power for a minute, there may be something up with your set resolution. If this fixes it, make sure you download your windows updates and video card updates before playing wow again. Windows 7 may update your video card for you so I would update that first.

    if you happened to bump it and opening the case will not off set the warranty then I would peak inside and see if anything is disconnected
     
  4. Kaijiru

    Kaijiru TS Rookie

    I agree that most likely it's a resolution issue. I had the same problem in which I set the resolution too high and my screen was black and impossible to change, so I hooked it up to my t.v which supported the resolution in which case I set it back. If you have some monitors laying around or a proper t.v hookup I would give it a shot
     

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