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Blank screen with a cursor

By sideburns686
Mar 20, 2009
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  1. I am a pastor and one of the youth that are in our ministry gave their labtop to me to try and fix. I've tried t fix it but....

    It is an Acer 5720z. It turns on but goes to a blank screen with a cursor on the top left of the screen. F2 will bring me to another screen with some start-up options and info about the cpu. I tried booting it with the other two options but it does the same thing (black blank screen with cursor on left) or comes with a message that says media error (with black blank screen and message on upper left hand corner) and doesn't move. I have no clue how to fix it. If someone could tell me how or if it's just not workable - either way, just need resolution. Thanks and God bless!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,757   +157

    Remove the hard drive and see if the laptop responds with trying to POST normally. A black screen with a blinking cursor means that the POST has been interrupted or it is waiting for a device to become ready. The CPU is ok
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