TechSpot

Blocked access to Internet

By morphy201180
Jun 5, 2014
  1. Hi,

    Can someone help?

    When I try and access the internet either with Google chrome, Internet explorer or Firefox, I keep receiving an error message saying that there is a problem with security certificates and that Windows has blocked access due to a harmful page. I cant even view my homepage.

    I have tried to run Malware bytes to see if there is anything however it seems to crash half way through the scan and an error report is generated. This has happened 4 times now. Avira antivirus has not detected anything.

    Please see logs below from DDS

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/27/2012 12:19:49 PM
    System Uptime: 5/6/2014 12:05:00 AM (0 hours ago)
    .
    Motherboard: Dell Inc. | | 0RJ272
    Processor: Intel(R) Celeron(R) M processor 1.60GHz | Microprocessor | 1596/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 37 GiB total, 1.019 GiB free.
    D: is CDROM ()
    E: is Removable
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP691: 5/29/2014 3:01:03 AM - Software Distribution Service 3.0
    RP692: 5/30/2014 3:00:22 AM - Software Distribution Service 3.0
    RP693: 5/31/2014 3:00:26 AM - Software Distribution Service 3.0
    RP694: 6/1/2014 3:00:33 AM - Software Distribution Service 3.0
    RP695: 6/2/2014 3:00:27 AM - Software Distribution Service 3.0
    RP696: 6/4/2014 6:28:53 AM - Software Distribution Service 3.0
    RP697: 6/5/2014 12:56:32 PM - Software Distribution Service 3.0
    RP698: 5/5/2014 5:44:24 PM - System Checkpoint
    RP699: 5/6/2014 12:03:43 AM - Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 1.75.0.1300
    RP700: 5/6/2014 12:40:43 AM - Revo Uninstaller's restore point - BitComet 1.35
    .
    ==== Installed Programs ======================
    .
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 13 ActiveX
    Adobe Flash Player 13 Plugin
    Adobe Reader XI (11.0.07)
    Adobe Shockwave Player 12.0
    Apple Software Update
    avast! Free Antivirus
    BlackBerry Desktop Software 7.1
    BlackBerry Device Software Updater
    Bonjour
    Canon Inkjet Printer/Scanner/Fax Extended Survey Program
    Canon MP Navigator EX 3.0
    Canon MP250 series MP Drivers
    Canon MP250 series User Registration
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities My Printer
    Canon Utilities Solution Menu
    Conexant HDA D110 MDC V.92 Modem
    Dell System Detect
    Diskeeper Professional Edition
    Dropbox
    ESET Online Scanner v3
    Free YouTube Download version 3.2.20.1230
    Free YouTube to MP3 Converter version 3.12.20.1230
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    ImgBurn
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Java 7 Update 55
    Java Auto Updater
    Juniper Networks Network Connect 7.0.0
    Juniper Networks Setup Client
    Juniper Networks Setup Client Activex Control
    Junk Mail filter update
    Malwarebytes Anti-Malware version 2.0.2.1012
    Microsoft .NET Framework 1.0 Security Update (KB2742607)
    Microsoft .NET Framework 1.0 Security Update (KB2833951)
    Microsoft .NET Framework 1.0 Security Update (KB2904878)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Live Add-in 1.5
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook Connector
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Mp3tag v2.59a
    MpcStar 5.4
    MSVCRT
    MSXML 6 Service Pack 2 (KB973686)
    Nero 7 Ultra Edition
    PowerDVD
    PowerDVD Ultra
    Revo Uninstaller 1.95
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2809289)
    Security Update for Windows Internet Explorer 8 (KB2817183)
    Security Update for Windows Internet Explorer 8 (KB2829530)
    Security Update for Windows Internet Explorer 8 (KB2838727)
    Security Update for Windows Internet Explorer 8 (KB2846071)
    Security Update for Windows Internet Explorer 8 (KB2847204)
    Security Update for Windows Internet Explorer 8 (KB2862772)
    Security Update for Windows Internet Explorer 8 (KB2870699)
    Security Update for Windows Internet Explorer 8 (KB2879017)
    Security Update for Windows Internet Explorer 8 (KB2888505)
    Security Update for Windows Internet Explorer 8 (KB2898785)
    Security Update for Windows Internet Explorer 8 (KB2909210)
    Security Update for Windows Internet Explorer 8 (KB2909921)
    Security Update for Windows Internet Explorer 8 (KB2925418)
    Security Update for Windows Internet Explorer 8 (KB2936068)
    Security Update for Windows Internet Explorer 8 (KB2964358)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2834904-v2)
    Security Update for Windows Media Player (KB2834904)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2778344)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2799494)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB2807986)
    Security Update for Windows XP (KB2808735)
    Security Update for Windows XP (KB2813170)
    Security Update for Windows XP (KB2813345)
    Security Update for Windows XP (KB2820197)
    Security Update for Windows XP (KB2820917)
    Security Update for Windows XP (KB2829361)
    Security Update for Windows XP (KB2834886)
    Security Update for Windows XP (KB2839229)
    Security Update for Windows XP (KB2845187)
    Security Update for Windows XP (KB2847311)
    Security Update for Windows XP (KB2849470)
    Security Update for Windows XP (KB2850851)
    Security Update for Windows XP (KB2850869)
    Security Update for Windows XP (KB2859537)
    Security Update for Windows XP (KB2862152)
    Security Update for Windows XP (KB2862330)
    Security Update for Windows XP (KB2862335)
    Security Update for Windows XP (KB2864063)
    Security Update for Windows XP (KB2868038)
    Security Update for Windows XP (KB2868626)
    Security Update for Windows XP (KB2876217)
    Security Update for Windows XP (KB2876315)
    Security Update for Windows XP (KB2876331)
    Security Update for Windows XP (KB2883150)
    Security Update for Windows XP (KB2892075)
    Security Update for Windows XP (KB2893294)
    Security Update for Windows XP (KB2893984)
    Security Update for Windows XP (KB2898715)
    Security Update for Windows XP (KB2900986)
    Security Update for Windows XP (KB2914368)
    Security Update for Windows XP (KB2916036)
    Security Update for Windows XP (KB2922229)
    Security Update for Windows XP (KB2929961)
    Security Update for Windows XP (KB2930275)
    Segoe UI
    swMSM
    SysTool Overclocking Utility
    TeamViewer 7
    Tweaking.com - Windows Repair (All in One)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2880505) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB2632503)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB2863058)
    Update for Windows XP (KB2904266)
    Update for Windows XP (KB2934207)
    Virtual DJ - Atomix Productions
    VLC media player 2.1.3
    WebFldrs XP
    Winamp
    Winamp Detector Plug-in
    Windows Imaging Component
    Windows Installer 3.1 (KB893803)
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR 4.10 (32-bit)
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/1/2014 2:57:52 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9d1bb77, parameter3 a77786d8, parameter4 00000000.
    5/9/2014 3:05:40 PM, error: Service Control Manager [7034] - The BlackBerry Device Manager service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:40 PM, error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
    5/9/2014 3:05:40 PM, error: Service Control Manager [7031] - The Media Center Extender Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
    5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The vToolbarUpdater12.2.6 service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Media Center Scheduler Service service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Canon Inkjet Printer/Scanner/Fax Extended Survey Program service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:38 PM, error: Service Control Manager [7034] - The Diskeeper service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:38 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    5/9/2014 3:05:38 PM, error: Service Control Manager [7031] - The Media Center Receiver Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
    5/9/2014 3:05:38 PM, error: Service Control Manager [7031] - The Juniper Network Connect Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
    5/28/2014 10:28:39 AM, error: Dhcp [1002] - The IP address lease 192.168.0.114 for the Network Card with network address 0016CF55A59D has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
    5/22/2014 1:11:11 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    5/22/2014 1:10:06 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
    5/20/2014 12:02:49 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2833941).
    5/20/2014 11:59:18 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Security Update for Windows XP (KB2686509).
    5/18/2014 8:08:19 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
    5/18/2014 8:08:19 PM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    5/18/2014 8:08:19 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    5/18/2014 7:55:34 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
    5/16/2014 10:01:00 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
    .
    ==== End Of File ===========================

    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.55.2
    Run by Laura at 0:44:23 on 2014-05-06
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1162 [GMT 1:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ================
    .
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Cyberlink\Shared Files\brs.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Documents and Settings\Laura\Application Data\Dropbox\bin\Dropbox.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Windows Media Player\WMPNetwk.exe
    C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\wbem\unsecapp.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
    C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
    C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    C:\WINDOWS\system32\svchost.exe -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
    BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [DellSystemDetect] c:\documents and settings\laura\local settings\apps\2.0\e7chnx2z.pd7\rrv799mr.mgz\dell..tion_0f612f649c4a10af_0005.0006_f9e15713f5aac8ac\DellSystemDetect.exe
    mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\stsystra.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
    mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
    mRun: [igfxtray] c:\windows\system32\igfxtray.exe
    mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
    mRun: [igfxpers] c:\windows\system32\igfxpers.exe
    mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
    mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
    mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
    StartupFolder: c:\docume~1\laura\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\laura\application data\dropbox\bin\Dropbox.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    uPolicies-Explorer: NoDriveAutoRun = dword:67108863
    uPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    mPolicies-Explorer: NoDrives = dword:0
    mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    .
    INFO: HKLM has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1351603706328
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
    TCP: NameServer = 192.168.0.1
    TCP: Interfaces\{7FBEC40B-4E40-46D2-BF94-AD17C2F6037E} : DHCPNameServer = 192.168.0.1
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    Hosts: 184.75.220.91 torrentz.eu
    Hosts: 173.194.65.95 ajax.googleapis.com
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2014-1-2 49944]
    R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2014-1-2 180632]
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [2014-1-2 777488]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2014-1-2 411680]
    R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-6 27496]
    R1 SysTool;SysTool Overclocking Utility;c:\windows\system32\drivers\SysTool.sys [2005-12-30 24064]
    R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2014-4-27 24184]
    R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswmonflt.sys [2014-1-2 67824]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2014-1-2 50344]
    R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2012-2-24 54760]
    R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-5-6 1809720]
    R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-5-6 860472]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\common files\avg secure search\vtoolbarupdater\12.2.6\ToolbarUpdater.exe [2012-9-6 722528]
    R3 BlackBerry Device Manager;BlackBerry Device Manager;c:\program files\common files\research in motion\usb drivers\BbDevMgr.exe [2013-6-27 585728]
    R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-5-6 23256]
    R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-5-6 110296]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2009-12-23 370688]
    S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-9-29 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== File Associations ===============
    .
    ShellExec: BitComet.exe: open="c:\program files\bitcomet\BitComet.exe"
    .
    =============== Created Last 30 ================
    .
    2014-05-29 13:01:34 -------- d-----w- c:\documents and settings\laura\application data\Mp3tag
    2014-05-29 13:01:16 -------- d-----w- c:\program files\Mp3tag
    2014-05-08 13:48:42 227704 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
    2014-05-05 23:13:44 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
    2014-05-05 23:12:13 53208 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
    2014-05-05 23:12:13 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
    2014-05-05 23:12:12 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
    2014-04-27 15:33:04 24184 ----a-w- c:\windows\system32\drivers\aswHwid.sys
    2014-04-27 15:32:50 43152 ----a-w- c:\windows\avastSS.scr
    2014-04-21 20:59:44 -------- d-----w- c:\documents and settings\laura\application data\DropboxMaster
    2014-04-21 20:58:54 -------- d-----w- c:\program files\Dropbox
    2014-04-21 20:57:19 -------- d-----w- c:\documents and settings\laura\application data\Dropbox
    2014-04-21 15:13:55 145408 ----a-w- c:\windows\system32\javacpl.cpl
    2014-04-21 15:13:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
    .
    ==================== Find3M ====================
    .
    2014-05-16 10:05:20 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2014-05-16 10:05:20 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2014-05-16 08:53:10 777488 ----a-w- c:\windows\system32\drivers\aswsnx.sys
    2014-04-27 15:32:54 776976 ----a-w- c:\windows\system32\drivers\aswsnx.sys.1400230390562
    2014-04-27 15:32:54 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
    2014-04-27 15:32:54 180632 ----a-w- c:\windows\system32\drivers\aswVmm.sys
    2014-04-27 15:32:53 67824 ----a-w- c:\windows\system32\drivers\aswmonflt.sys
    2014-04-27 15:32:53 54832 ----a-w- c:\windows\system32\drivers\aswrdr.sys.1400230390562
    2014-03-31 21:46:48 130712 ----a-w- c:\windows\system32\MSSTDFMT.DLL
    2014-03-31 21:46:48 1070232 ----a-w- c:\windows\system32\MSCOMCTL.OCX
    2014-03-06 17:59:23 920064 ----a-w- c:\windows\system32\wininet.dll
    2014-03-06 17:59:22 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2014-03-06 17:59:22 18944 ----a-w- c:\windows\system32\corpol.dll
    2014-03-06 17:59:22 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2014-03-06 00:46:54 385024 ----a-w- c:\windows\system32\html.iec
    2014-02-26 01:59:05 13312 ------w- c:\windows\system32\xp_eos.exe
    2014-02-07 02:01:37 1879040 ----a-w- c:\windows\system32\win32k.sys
    2014-02-05 08:55:04 562688 ----a-w- c:\windows\system32\qedit.dll
    .
    ============= FINISH: 0:45:30.57 ===============
     
  2. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==================================

    First of all check if your computer date is correct.
     
  3. morphy201180

    morphy201180 TS Enthusiast Topic Starter Posts: 79

    Hi Broni,

    I have checked the date and and it was showing as May. I have amended the date and have been able to connect to the internet.

    Thanks
     
  4. Broni

    Broni Malware Annihilator Posts: 52,892   +344

    Very well. You should be good to go then :)
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...