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Blue Page: PAGE FAULT IN NONPAGE AREA

By astuckey
Jan 30, 2007
  1. Hey Folks,

    I get the good old blue screen when running a video editing software STUDIO 10.7

    PAGE FAULT IN NONPAGE AREA

    I have a nice new Dell Inspiron 6400 with dual Intel T2050 1.60GHz CPUs, 1GB of RAM. I not sure on how to post the message but I try somehow.

    Can someone please help me with this???

    I thank you all in advance. *dmp file is attached*

    Adrian
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Your minidump crashes at HSFHWAZL.sys. This is your 56k modem driver.

    If you don`t use a 56k modem, uninstall it. If you do use it, check for any updated drivers. See HERE for info.

    Regards Howard :wave: :wave:
     
  3. astuckey

    astuckey TS Rookie Topic Starter

    Hey Howard, I went to the device manager and uninstalled the 56K modem. The program now run a little bit longer (about 15sec) before giving me another BSOD - same PAGE FAULT IN NONPAGE AREA error...

    I will post the new Dump File in a few...

    Thanks for your help so far!

    Adrian

    Forgot to ask if there was another way to uninstall the modem...I can't pull it out, cause its a laptop...Can I disable it not to start or not to be "on"???

    Adrian

    Here are my newes DUMP files, if you can take a look at them.

    THanks,
    Adrian
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Both minidumps crash at ialmdev5.DLL. This is your Intel graphics driver. Try updating the driver and see if that helps.

    Regards Howard :)
     
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