TechSpot

Blue screen after logo

By bel41
Jul 29, 2011
Post New Reply
  1. Hi everybody,
    i`ve some problems with my notebook, Hp Compaq 610. came with windows 7, downgrade to windows xp. worked fine, recently it started to show blue screen (0x00000cC2) immeditaely after the xp logo. i tried to repair xp but it shows the blue screen again after loading the files. i did run the HDD test, MEMORY test and nothing was wrong.
    i can not boot in safe mode, i can not boot last known good configuartion.
    went to bios disabled SATA. nothing work . Any suggestion ? Thanks.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    0xC2 errors are due to drivers. So if we understand you correctly this system will not boot in any mode?
  3. bel41

    bel41 TS Rookie Topic Starter Posts: 28

    Thanks, and yes i can not start the compouter at any mode, i even tried F8 more options, none works. i attached the Hard drive to another computer, run a scan with Avg, Malwarebytes, and no infected stuff found. i want to say also that this happend when trying to download Music from youtube.
    Thanks.
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    With harddrive in the other system: Start > Run > Event Viewer > Okay

    Note any yellow triangles or red x's and what they flag.
  5. bel41

    bel41 TS Rookie Topic Starter Posts: 28

    Thanks, i attached my HDD as external drive and here is the event log:
    type source category event
    error application hang 101 1002
    error application error none 1000
    warning userenv none 1524
    error application hang none 1001error application hang 101 1002
    warning ASP.NET setup 1020
    error crypt32 none 8
    warning systemService.M NONE 0
    warning b57w2k none 4
    warning dhcp none 1009
    warning dhcp none 1003

    This all the yellow and red flags, Thank you, i appreciate your help.
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    Two things I would suggest at this time.

    1. Go to our Virus & Malware Removal forum. Read and follow the Updated 7 Steps sticky in the order given. Then on that forum post your results as stipulated by the directions. Even though you ran AVG (average) and Malwarebytes (excellent) there is the possibility you may have a deeper infection. Either Broni or Bobbye will work with you and they are some of the very best here. You'll do a much deeper work than the average virus scan, etc.

    2. If no infections are found then a Windows Repair seems to be the next logical step.


    Out of curiosity why did you downgrade to XP?
  7. bel41

    bel41 TS Rookie Topic Starter Posts: 28

    Thank you, i did the steps mentionned in the forum. the only one that didnt work is DDS, i waited over 10 minutes and no results showed and it all freeze my pc. i did run malwarebytes, Avg. The results are posted at the other forum. Thanks .


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.