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Blue screen, BCCode: 8086, please help

By jon08
Sep 17, 2008
  1. Hi everyone!

    Let me begin with a brief 'history' on some of the issues I've been experiencing.

    (My laptop specs are included in my profile, as required.)

    I first started experiencing problems a couple of months ago when all of a sudden my CD/DVD drive would completely disappear from "Computer" and you wouldn't be able to locate it in Device Manager either. In addition, even when inserted a CD/DVD, it wouldn't get recognized at all. What's even more confusing is, that after a week or so the CD/DVD drive would appear again and work for a couple of "plays" and then disappear again and reappear in 1-2 weeks. Ultimately, it appeared again and later on (right now still counting) I hadn't been experiencing problems anymore.

    However, blue screens would start appearing. There have been several codes that were showing up, at times I'd get several blue screens in a day (oh, and I had SP 1 installed back then), yet sometimes none. Eventually I had given up and decided to take my laptop to the repair service. All of a sudden, they reported to me that blue screens started occurring every time they started the computer and wouldn't even let it start properly (which had never occurred prior to my taking the laptop there). As a result, you could never reach desktop in Windows, as it kept restarting itself.

    Apparently, after having been tested, neither RAM nor hard drive appeared to be the cause of these blue screens. Having wasted 16 days at the repair service, they finally advised me to format everything by using Product Recovery disc as they could not find what the problem could be.

    There we go, I was pretty much convinced myself that it must have been some software issue like drivers or whatnot that was going to get resolved with re-installing Vista. So I re-installed Vista by using Product Recovery disc, took me about an hour of several auto-restarts that come with the installation I guess, and finally I await in anticipation my first log into the 'resurrected' Vista.

    But instead of a Welcome from Vista I get a BLUE SCREEN, which caused my computer to restart. After the restart it seemed to work normally and it finally accessed desktop for the first time since the installation where a "Windows has recovered from an unexpected error" window popped up. Here is what it said:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1060

    Additional information about the problem:
    BCCode: 8086
    BCP1: 00000300
    BCP2: 000000F6
    BCP3: 00000001
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini091708-01.dmp
    C:\Users\...\AppData\Local\Temp\WER-88670-0.sysdata.xml
    C:\Users\...\AppData\Local\Temp\WER7C11.tmp.version.txt




    Oh, and another thing: ever since I got my laptop back from the repair service I have been getting the following message right after the initial Toshiba screen upon starting my laptop (the msg appeared before and after the re-installation of Vista, however, never did it appear prior to taking the laptop to the repair service):

    Intel UNDI, PXE-2.1 (build 082)
    Copyright blahblah

    For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v. 1.02 (060510)
    PXE-E61: Media test failure, check cable
    PXE-M0F: Exiting PXE ROM



    Does anybody have any idea what I should do? I'm really desperate now as I was hoping that after the re-installation of Vista my laptop would be back to normal again, yet after having experienced a blue screen RIGHT after the installation leaves me worried and helpless.

    I'd appreciate anybody's help greatly.

    Best regards
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You could just post that MiniDump as an an attachment [​IMG]

    That's the boot sequence in CMOS Setup, it's probably set for
    1st Boot Device=Network
    2nd Boot Device= CDrom
    3rd Boot Device=HardDrive
    You just need to take the Network boot out of the equation
     
  3. jon08

    jon08 TS Rookie Topic Starter Posts: 17

    I appologize, here is the .dmp file!

    EDIT: It says "Your file of 135.4 KB bytes exceeds the forum's limit of 100.0 KB for this filetype", therefore I'll upload it elsewhere.

    Here it is: h**p://rapidshare.de/files/40498812/Mini091708-01.rar.html (please remove the **)
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    No I hate Rapidshare

    Can you please Zip the one file up then attach it
     
  5. jon08

    jon08 TS Rookie Topic Starter Posts: 17

    Sure, here it is!
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 1 MiniDump:
    Disable Turbo Memory (Where-ever that is, it's just that is the reported fix)
     
  7. jon08

    jon08 TS Rookie Topic Starter Posts: 17

    Thank you, hmm, I will try to keep an eye on it, perhaps I'll wait for a day or two to see if the blue screen reoccurs and then disable it.

    May I ask if there is a program that could test if Turbo Memory really is the problem causer on my laptop?
     
  8. bhellmer

    bhellmer TS Rookie

    BSOD with ATI Radeon

    I was having persistent BSOD with Vista and an ATI Mobility Radeon until I made the following change:

    Control Panel\System\Advanced System Settings,
    Advanced\Performance\Settings,
    Visual Effects\Adjust for Best Performance.

    If this works, you may try adding back visual effects to determine which setting are problematic. I did not care to determine which setting resolved my problem, as my performance is greatly enhanced by not using any visual effects.
     
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