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Blue screen crash

Discussion in 'Device Drivers' started by Deathhawk, Nov 6, 2005.

  1. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Your computer should`ve created a minidump.

    Please attach it hear. You will need to zip it up first.

    Regards Howard :)
  2. Deathhawk Newcomer, in training Posts: 78

    Howard,

    I still cant find this minidump but i have copied the details off my advanced page showing the settings i have:
    --------------------------------------------------------------------------

    DEFAULT OPERATING SYSTEM

    "microsoft windows xp professional" /noexecute=optin /fastdetect


    SYSTEM FAILURE

    CHECK-write an event to the system log
    CHECK-send an administrative alert
    UNCHECKED-automatically restart

    WRITE DEBUGGING INFORMATION

    small memory dump (64kb)

    small dump directory

    %systemroot%\minidump

    UNCHECKED-Overwrite any existing file


    Where is this systemroot directory? I have done the search facility for minidump but it still comes up blank!!

    Thanks
  3. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Double click on your hard drive, and then on your windows folder. You should be able to find a folder called minidump. Your dump file should be in there.

    Regards Howard :)
  4. Deathhawk Newcomer, in training Posts: 78

    Howard,

    this is all the folders(the yellow ones) in the Windows section-i cannot find minidump if my life depended on it-are my settings wrong? :(

    addins. ehome. mui.
    appPatch. fonts. nview.
    assembly. help. offline web pages.
    config. ime. pchealth.
    connection wizard. internet logs. peernet.
    cursors. java. prefetch.
    debug. media. profiles.
    downloaded installations. microsoft.net. provisioning.
    downloaded program files. msagent. registered.
    driver cache. msapps. registration.
    repair. srchasst. twain 32.
    resources. system. web..
    security. system32. winsxs.
    shellnew. tasks.
    software distribution. temp.

    I am really grateful for your time and patience-i think i would be pulling my hair out by now!

    Pete
  5. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    I can`t think why you haven`t got a minidump folder.

    Maybe it something to do with only getting the bsod during a disk check.

    may I suggest you try doing a Windows repair as per this thread HERE

    I must admit that I`m starting to run out of ideas.

    Regards Howard :)
  6. Deathhawk Newcomer, in training Posts: 78

    Howard,

    Thanks for all your effort-sorry to drive you to the end of your tether.I will do the repair now-but i was wondering whether this could be a hard drive problem as it happened soon after doing a zero fill and installing the o/s!

    Thanks

    Pete


    ps...i have just looked in the event viewer but there is no error record of a system failure when it failed to boot!!
     
  7. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    Since you are only having a problem when checking your hard drive. I suppose it is a possiblity that your hard drive may be going bad, but don`t quote me on that.

    Without your mindumps it really is hard to know what the problem may be.

    Do the repair, and see what happens.

    Please let us know the results.

    Regards Howard :)
  8. Deathhawk Newcomer, in training Posts: 78

    Howard,

    I have solved the problem!!!!

    I phoned up EBUYER where i bought the hdd from and explained the problem to this very intelligent operator who knew everyhting about pcs and as soon as i mentioned the StOP! error and the NDIS.SYS code that appeard on the blue screen-he told me to return it as that is the code for a knackered hdd-he said dont bother with the xp repair as its pointless and that i should have a mimidump folder.

    Thanks for all your help Howard,i really appreciated it.

    Pete
  9. howard_hopkinso Newcomer, in training Posts: 25,949   +16

    That`s great news.

    When you get your new hdd, hopefully everything will be fine.

    Just one point. The ndis.sys is the Windows wrapper driver. I don`t think it necessarily means a bad hard drive. Do a google search for ndis.sys.

    Please let us know what happens.

    Regards Howard :)
  10. Deathhawk Newcomer, in training Posts: 78

    Howard,

    I got an answer off Seagate just now as well from an email i sent them a few days ago-they told me to return the HDD as well as it should not have been doing this after a zero fill etc.I feel a lot happier now-though since this problem started-i have zero filled and reformatted at least 10 times-and thats the truth-i am sick of it!!

    Cheers!!

    Pete