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Blue Screen Error Message-Stop: 0x0000007E (0x0000005, 0x82F39BCB, 0xF8B3B69C,0xF8B3

By JustDeb
Dec 8, 2009
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  1. I have this error message and I cannot get Windows to open in Safe Mode. Is there anything I can do?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    So, what was the last driver or hardware that you installed in Windows? (this being the likely cause ;))
    Also which version of Windows and service pack are we talking here?
    Do you have any data you need saved from the drive?
  3. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    * kimsland beat me! Your in good hands with kimsland. He'll steer your right. :)


    0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues.


    Can you get to Windows in any mode? Did this just start happening and if so did you do any updating or installation of software prior to BSODs?

    Give us your OS, hardware specs, i.e. make and model of your motherboard make, type and amoung of RAM installed, video card etc. Plus, give us your security software.
  4. JustDeb

    JustDeb TS Rookie Topic Starter

    I installed no drivers or hardware. I have Windows XP and there is stuff on there I'd like to have pics and music but I can let them go if need be.
  5. JustDeb

    JustDeb TS Rookie Topic Starter

    oops Windows XP Home Edition
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  7. JustDeb

    JustDeb TS Rookie Topic Starter

    My Windows XP Home Edition came preloaded with my Dell Computer so Ihave the disc from Dell, will that work?
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    So how did that backup go ;) ;)

    Then worry about the OEM preloaded image partition (or disc) after that :)
  9. JustDeb

    JustDeb TS Rookie Topic Starter

    Sooooo I'm at the boot device menu...........all the choices and none listed on the instructions.......
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    lol :D That's a worry

    Member LookinAround is very thorough usually, please re-confirm (not calling you a liar -- but j u s t in case ;)) Reconfirm the boot CD is created properly and you are following what he mentioned
    Linux boot CDs are usually pretty good ;)

    And here it is again: http://www.techspot.com/vb/topic129757.html
  11. JustDeb

    JustDeb TS Rookie Topic Starter

    HA It's not him, it's meeeeee. I got the blue screen again, I tried booting from the CD.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Well if you get blue screens without even Windows loaded !

    Then...

    Please run Memtest to confirm your Ram is ok
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