Blue screen error

[amitley]

i work on win xp. whenever i shut down my pc, blue screen error comes up and pc doesn't shut down but restart again.can u give solution for this?

 

[WinXPert]

what is the BSOD code?

 

[kristain]

Hi,

These blue screen errors arise when you install peripherals incorrectly or update hardware and software and that might damage your sensitive hardware components. If in some cases, just rolling back a device driver that’s been recently updated will fix the problem and for some it might not. When this error message comes, it probably holds the key to fix that problem. So, try to sort out the problem or take an expert help to diagnose the problem without any hardware damage.