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Blue screen errors any suggestions?

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by gboucher61, Mar 28, 2012.

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  1. gboucher61 Newcomer, in training

    Here's the laptop error message:




    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 1033




    Additional information about the problem:

    BCCode: d1

    BCP1: A3FD0000

    BCP2: 00000002

    BCP3: 00000000

    BCP4: 8F206F10

    OS Version: 6_0_6002

    Service Pack: 2_0

    Product: 768_1




    Files that help describe the problem:

    C:\Windows\Minidump\Mini060211-01.dmp

    C:\Users\Boucher\AppData\Local\Temp\WER-70184-0.sysdata.xml

    C:\Users\Boucher\AppData\Local\Temp\WERDDB1.tmp.version.txt
    gboucher61, Mar 28, 2012
    #1

  2. Tmagic650 TS Ambassador Posts: 19,008   +73

    Okay, we know where the minidump is on your computer. Go here and learn how to run some tests and post minidumps:
    http://www.techspot.com/vb/topic51365.html

    Can you give us the computers specs and some info on when the BSOD happens?
    Tmagic650, Mar 28, 2012
    #2

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