TechSpot

Blue screen hardware error? BCCode 124 MiniDump inside

By ninvin
Nov 13, 2010
Post New Reply
  1. Hello, I have a dell inspiron 1546 X64 That keeps getting a Blue screen hardware error.
    I have tried everything I searched google for 2 days I tried everything from changing bios settings to updating drivers, system restore, memtest,reseated Ram, dskcsk the list goes on.
    This is my last hope.
    I have included a Picture of the blue screen in the attached file.

    when The computer restarts I get the same info about the problem every time.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004BB4038
    BCP3: 00000000F6002000
    BCP4: 000000000000017A
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111110-42915-01.dmp
    C:\Users\rob\AppData\Local\Temp\WER-124941-0.sysdata.xml



    rapidshare.com/files/430570248/ninvins_Minidumps.7z





    Thank you for any help That you may contribute!!
  2. Jonathan King

    Jonathan King TS Rookie Posts: 133

    Forget the email you may have gotten.

    Could you re-upload that as a .rar or .zip folder? Those are the only 2 formats I am equipped to read.
  3. ninvin

    ninvin TS Rookie Topic Starter

    Thank you here is 3 of them

    Attached Files:

  4. Jonathan King

    Jonathan King TS Rookie Posts: 133

    If you have not tried a RAM test with Memtest86 already, please do so: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

    Also run Prime95: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

    The only software I can recall causing a 0x124 BSOD is SPTD; still, though, it might not hurt to try the following:

    Remove AVG with this tool: http://download.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

    Uninstall ZoneAlarm as well, as I could provide a long list of threads where it was the cause.

    Install MSE as a replacement, and use the built-in Windows firewall.

    http://www.microsoft.com/security_essentials

    If BSODs persist, enable driver verifier: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

    ...Summary of the dumps
    Code:
    [font=lucida console]
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 13 06:26:34.373 2010 (UTC - 5:00)
    System Uptime: 0 days 0:50:35.932
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 13 05:34:55.761 2010 (UTC - 5:00)
    System Uptime: 0 days 0:44:43.320
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Nov 13 04:49:41.130 2010 (UTC - 5:00)
    System Uptime: 0 days 0:36:48.549
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    [/font]
  5. ninvin

    ninvin TS Rookie Topic Starter

    Thank you very much I learned a lot from your post I'm sorry to say though it did not fix my problem.

    I temporary fixed my problem by changing the power options to "AMD Fusion utility" to be honest I'm not even sure what that is,

    The PC Crashes on High performance and Balanced power option.
    These crashes seem to happen while im on youtube the most.

    Thanks again
  6. Jonathan King

    Jonathan King TS Rookie Posts: 133



Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.