Hi everyone! I am running windows Vista and two days ago, I was updating adobe reader from version 8.0 to version 9.1 and my computer wasn't able to do that, it said windows explorer (dont know if i translated that correctly, I mean the thing you use to browse your files) was still open and it canceled the update. Next moment, my computer stopped responding so I turned it off with the on/off button. Now, every time I turn my computer on, it loads untill I expect to hear the windows sound; it gives me a bluescreen and It restarts itself. I reboot it in safe mode, which works okay; then my computer tells me this: Probleemhandtekening: (problem...: ) Gebeurtenisnaam van probleem (name of problem: ): BlueScreen Versie van besturingssysteem: (version of system..?) 6.0.6001.2.1.0.768.3 Landinstelling-id: 1043 Aanvullende informatie over dit probleem: (additional information about this problem: ) BCCode: f4 BCP1: 00000003 BCP2: 86F16238 BCP3: 86F16384 BCP4: 82273400 OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Bestanden die helpen bij het beschrijven van het probleem:(files which help with solving the problem: ) C:\Windows\Minidump\Mini070909-02.dmp C:\Users\Florian\AppData\Local\Temp\WER-52697-0.sysdata.xml C:\Users\Florian\AppData\Local\Temp\WER1BAA.tmp.version.txt (sorry, it's dutch, but I hope you understand what is says) I have included my Minidumpfiles, but I deleted some of yesterday so I could upload them. The only thing I could think of to fix this was to delete adobe reader, nut my computer says I can't acces windows installer in Safe Mode. Might it be a solution to uncheck adobe acrobat from the startup-section in msconfig? It doesn't show adobe reader running in the services running when in Safe Mode. I haven't treid this yet, but if anyone could confirm this won't harm my computer and won't make things worse, I'd like to give that a try. I really hope someone could help me, since this laptop is still pretty new. (One more question; I have a backup of 7gigs on two dvd's which I made when I just bought it. When the problem caný be solved, will installing those still save my pc?) Thanks a lot!